Question about Philips LaserMFD 6020 (LFF6020)

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Dark vertical lines in scanned files and copies.

There seems to be a physical problem with the scanning function. It doesn't work as smoothly as it did before; it has become extremely noisy and there are long dark vertical lines in scanned files or copied pages. I don't know what has caused the problem (i.e. no accident!). I have tried calibration but it has not resolved the problem. Any idea (other than getting it to a repair shop)?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Problems putting ANY videos on Philips GoGear SA6045

Install and run the Media Convertor software from the product CD and follow the on-screen prompts. This will convert the video file to a .WMV file of the correct resolution for the player, and allow you to transfer the video to the player.

If this doesn't work, check that the original video format is supported by the convertor software.

Posted on Feb 22, 2008

ThaMp3Doctor
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SOURCE: file format not supported

You have to change the Rip Options --> Format in Windows Media Player to Mp3, or else the files will transfer as a raw CDA, and the Philips will keep giving you this message.

Posted on Jan 15, 2009

ThaMp3Doctor
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SOURCE: i can't put songs in

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Mar 07, 2009

eddiepeezy
  • 130 Answers

SOURCE: Ihave a Philips 50PL9126D tv and I just replaced

Sounds like you may have the wrong lamp. Make sure you purchased a Philips lamp that's 100% compatible with your television model. Philips pioneered that lamp, so naturally they make 100 different types for DLPs and LCD projections.

You may have an elliptical lamp instead of parabolic. The lamp for your TV should read P22h.

Posted on Feb 04, 2010

  • 3 Answers

SOURCE: I have vertical lines my

No you are incorrect, it MAY be an indication of a bad LCD panel if the problem exist in the LCD internally. Does the issue occur on a different computer? If so, read on. There are external vertical and horizontal IC driver's respectively driving a RGB grid, notice how the line colors do not stay the same in relation to the background? You should check the ribbon cable(s) corresponding to the location of the vertical lines whether on the left, middle, and/or right side that typically travel from the bottom of the LCD and terminating to the vertical IC driver on the PCB. This COULD be the issue because I have a Cintiq 18SX interactive pen display that exhibited a related problem. One way to know for certain is to push gently on the bezel below the lines, if you see the color change or lines go away, that is most certainly your problem. You may push on the ribbon cable connectors firmly after disassembly, if symptoms completely disappear you can try hot gluing or any other non-permanent means to fasten the connector down using firm clamping force and/or replace the ribbon cables. Hope this helps, please keep me updated if it does!

Posted on May 05, 2011

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Why is the photocopy and scanned document coming out dark and unreadable?


Hi there, my name is Lisa and I'd be happy to help you with your J6410. I understand your copies and scans appear dark and unreadable. Although you may not be seeing vertical bands, lines, or streaks through your scans and copies, I feel the following document might help you to troubleshoot the issue you have described:
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Since the issue occurs when you perform both copy and scan tasks the issue is somehow related to the hardware and not to the software. Do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.

If the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

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Hello James,

Please click Vertical Bands Lines or Streaks in Copies Faxes or Scans to access the troubleshooting steps that should resolve the issue.

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Also, lift the ADF cover and clan the rollers with a damp cloth.

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If the scanner is generating lines or banding within the image during preview and/or scan, below is a list of possible solutions.

Horizontal Lines: If the lines run horizontally throughout the image, it is almost definitely interference of some kind. First thing to try is reverse the cable (Astra series only, except for 2400S), trying with and without termination as well. It could also be the SCSI card itself that is causing the interference. Try reseating it in a different slot, away from other cards. Try moving the scanner itself to another location, farther away from computer components such as monitors and CPUs. If none of that works, search for the file ?prescan.dib? on the hard disk and delete it, then try the scan again. If that still doesn?t work, follow the clean uninstall and safe mode install of our software. If these troubleshooting steps do not work, it could be a physical defect within the cable that?s generating extra interference, and the cable should be replaced. If the cable has been replaced already, it may be the UDS-IS11 itself generating the interference from being defective. Replace it.

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1 Answer

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What causes the lines in an image?

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If the scanner is generating lines or banding within the image during preview and/or scan, below is a list of possible solutions.

Horizontal Lines: If the lines run horizontally throughout the image, it is almost definitely interference of some kind. First thing to try is reverse the cable (Astra series only, except for 2400S), trying with and without termination as well. It could also be the SCSI card itself that is causing the interference. Try reseating it in a different slot, away from other cards. Try moving the scanner itself to another location, farther away from computer components such as monitors and CPUs. If none of that works, search for the file ?prescan.dib? on the hard disk and delete it, then try the scan again. If that still doesn?t work, follow the clean uninstall and safe mode install of our software. If these troubleshooting steps do not work, it could be a physical defect within the cable that?s generating extra interference, and the cable should be replaced. If the cable has been replaced already, it may be the UDS-IS11 itself generating the interference from being defective. Replace it.

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I have the exact same problem. It was there since I first bought the MFC-7840W.
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