Question about Dell Wireless Keyboard Optical Mouse w0147
My keyboard started being unresponsive at boot-up after I had to repair it using a passkey supplied by the computer after the batteries died.
Before this instance, I have been dealing with both the keyboard and mouse intermittemntly becoming unresponsive for minutes at a time before working again for a year now. It acts like a background task is pre-empting console input.
Dell suggested I update to the latest drivers for my mouse/keyboard and latest BIOS for my XPS 420... No joy.
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
I have had the same problem. This may sound strange, but try the following:
Switch off the notebook.
Remove the battery and keep the on off switch pressed for >5 seconds.
Replace the battery and start the computer again.
The problem should then be resolved.
Posted on Apr 29, 2009
You must either reconnect your mouse or just install the hardware again all together because some how either your signals are being crossed or blocked.
Posted on Mar 06, 2010
SOURCE: Have a Dell Dimension. rebooted
First, I would try booting to Safe Mode and see if that gets you to Windows. If it does, then it's a driver issue that can be relatively easily fixed by "Uninstalling" the keyboard in the Control Panel/Device Manager, then rebooting and letting the system reinstall the driver.
If that doesn't do it, then it sounds like the (assuming you're using a PS2 keyboard) PS2 keyboard plug port may be compromised (ie., damaged). Try using a USB keyboard instead and see if that solves your issue (as trying to repair a PS2 keyboard port is not practical).
Hope that's helpful.
Posted on Dec 31, 2010
SOURCE: I have a Dell XPS
Welcome to Fixya. If you have isssue with the bluetooth connection of your Keyboard and Mouse then all you need to do is to use the guide provided below to fix the issue. You also need to make sure that the driver for your bluetooth device is already install on the system
Dell XPS 420 Drivers
Resolve Bluetooth mouse or keyboard failure to function - Microsoft (Refer on Method 4)
Mouse, Keyboard or Touchpad Not Working Correctly - Dell (Refer on Issue 2)
Hopefully the problem will be fixed.
Thanks for using Fixya.
Posted on Feb 27, 2011
Tips for a great answer:
Oct 06, 2015 | Biostar 945GC-M7 TE Motherboard - v6.0,...
Mar 02, 2013 | HP Compaq nc6220 Notebook
Mar 29, 2012 | ASUS Eee PC 1005HA-PU1X-BK Netbook
Dec 07, 2017 | Acer Aspire 5100-5033 Notebook
Aug 04, 2009 | Acer Aspire 5100 Notebook
Jul 01, 2009 | HP D8597A Keyboard
Nov 07, 2008 | Computers & Internet
Nov 13, 2007 | Computers & Internet
115 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: