Question about Braun Pulsonic Rechargeable Cordless Men's Razor - Silver

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Trimmer not retracting back into shaver all the way

I have the same problem happen after about 15 months. The trimmer stays after being closed projecting approx. 1/4" from the face of the shaver and will not retract flush to the body. It also appears to be the spring. Does anyone know if there are there disassembly instructions for this and how it might be fixed? Sending it in for warranty can take up to two weeks. If I send it out for warranty my beard will get out of control and I don't have the hockey playoffs excuse anymore!
This shaver was over $270 canadian. This should not happen so soon.

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Hi Sorry I don't have the answer but this must be a common problem as my braun has the trimmer sticking out at 45 degrees when closed. The head lock went 2 weeks before the trimmer wouldn't retract so it looks like a design problem

Posted on Mar 27, 2010

  • just two more Mar 23, 2011

    The problem is caused by debris (whisker remnants). The fix is to flip the trimmer open-close, open-close multiple times under running water (including the space immediately above the power on button, when the trimmer is open).

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Posted on Jan 02, 2017

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People, never ever buy the Braun body cruzer!!!! It does not mather which version/type you buy, with 'all' versions the big trimmer fails to work after aprox, 18-24 months.

I have bought three version of them, the first one stopped working totally after about a year. With the second one the large trimmer blade did not work anymore, so I bought the newest cruzer version (shaver #3 by then) in the hope Braun would have solved this problem. But NO, the same thing happend. After 18 months the trimmer is broke and I can throw my shaver in the bin because you buy this thing for the trimmer.

Now about 3 years later I have in total bought 3 cruzer shavers from Braun and all are broke (i am also almost broke, those things are pretty expensive here). And of course Braun does not help, they just say you are beyond warranty or did not take good care of the product. But I did, I keeped it clean with the little brushes, I put oil on blades/parts, and when I had shaved in the shower I made dry.... so I wonder what Braun means with "taking good care for your product" but i think they mean something like: buy a new one and give us some more of your money.

I will NEVER buy a Braun product again! And be warned people, don't say you where not warned for this product when you buy one and is goes broke within a year.

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