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Finger Print Reader is not Working on my Acer Aspire 5738 laptop with Windows XP installed on it. kindly

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  • gupta_vipull Jun 16, 2009

    thanks for reply. But I have already installed all drivers that comes with laptop. As the laptop was preinstalled with Linux. I have formatted the HDD and installed Windows XP (SP-2) over it. Still finger print did'nt work. Also from where I can get Acer's pre-installed softwares (i.e. Acer Arcade? Deluxe featuring Cinema, Album, Music, Acer HomeMedia; Acer eRecovery Manager
    Acer PowerSmart Manager
    Acer Bio-Protection
    Acer Crystal Eye
    Acer GridVista?
    Acer Game Console
    Acer GameZone)

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You need to install all the software of this Finger Print Reader and update all the drivers or install the driver.good luck

Posted on Jun 15, 2009

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ACER 5738 is an 64-bit machine. Acer website had only posted the 64 bit driver for the finger print reader. And i think the xp sp2 you have installed is 32-bit. 64-bit driver is not compatible with 32-bit OS . so try to install vista home 64-bit , then try to install the driver. even the xp 64-bit is not working properly with that driver, so try vista 64-bit. NOW YOU ARE IN GREAT TROUBLE , SINCE YOU HAVE TAKE ACER LAPTOP ha ha ha .. see what happens in future.... thanks & regards ... pushpak nayak

Posted on Jun 20, 2009

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1 Answer

Hello sir, This is Aakash Agarwal from Agra. Would you please tell me how to use "finger print security" feature of my acer aspire 5738 laptop.


yes offcourse, to use finger print security you should have a finger print reader software
if you not have this go to acer website and download it.
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I am using acer aspire 5738 i got a problem that i ?Unable to detect fingerprint sensor


Hello and Welcome to FixYa!
Sir, you didn't mention your Operating System (Like Windows XP,Vista..), you need to install the drivers for Finger Print recognition, I'm attaching the driver download link for Windows Xp below, kindly download and install it, and after a reboot you will be able to set it up.
If your operating system is other then Windows XP, do tell me, I'll arrange the drivers for that specific OS, in case.

If you think I was of help, your token of appreciation in the form of rating will be esteemed.
Concerned, Nooh
P.S: Download Finger Sensor driver for Windows XP

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you lost bet ...when it has a bluetooth switch it will have a hardware installed.
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regards
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DUDE..
XCEPT FOR POWERSMART MANAGER,BIO-PROTECTION AND CRYSTAL EYE WEBCAM,
NOTHING ELSE CAN BE DOWNLOADED
FOR THIS PL VISIT DRIVERS FOR 4736...
UR PROB WILL BE SOLVED N THE DRIVER GIVEN WID 5738 IS A MINIMUM DRIVER TO DETECT THE FACILITY
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1 Answer

Acer Aspire 5738 laptop Finger not working on VISTA


It is Better do this : Instead of Updating the drivers, roll back the driver first and unintall the Hardware Totally from your system through the device manager. Next, restart your system, and then it prompts for 'New Hardware Found', use the Finger Printer Driver That you have, to re-install it afresh, if you dont have you can download it from here :
http://www.getpcmemory.com/drivers/download-acer-aspire-5738-5738g-5738z-notebook-windows-xp-drivers/

After that, restart your system again. It should work like that now.

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