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Finger Print Reader is not Working




By gupta_vipull on Jun 15, 2009

" "
Finger Print Reader is not Working on my Acer Aspire 5738 laptop with Windows XP installed on it.
kindly
Comments:

Jun 16, 2009

- thanks for reply. But I have already installed all drivers that comes with laptop. As the laptop was preinstalled with Linux. I have formatted the HDD and installed Windows XP (SP-2) over it. Still finger print did'nt work. Also from where I can get Acer's pre-installed softwares (i.e. Acer Arcade? Deluxe featuring Cinema, Album, Music, Acer HomeMedia; Acer eRecovery Manager Acer PowerSmart Manager Acer Bio-Protection Acer Crystal Eye Acer GridVista? Acer Game Console Acer GameZone)

Best Solution

posted on Jun 15, 2009
Helpful)

babes_ganda0

Rank: Guru 
Rating: 90%, 407 votes
you need to install all the software of this Finger Print Reader and update all the drivers or install the driver.good luck
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Solution #2

posted on Jun 20, 2009
Not Rated)

pushpakpoo

Rank: Apprentice 
Rating: 0%, 0 votes
ACER 5738 is an 64-bit machine. Acer website had only posted the 64 bit driver for the finger print reader. And i think the xp sp2 you have installed is 32-bit. 64-bit driver is not compatible with 32-bit OS . so try to install vista home 64-bit , then try to install the driver. even the xp 64-bit is not working properly with that driver, so try vista 64-bit. NOW YOU ARE IN GREAT TROUBLE , SINCE YOU HAVE TAKE ACER LAPTOP ha ha ha .. see what happens in future.... thanks & regards ... pushpak nayak
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