Question about Microsoft Xbox 360 Console

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Not reading the disk

When i put in the disk it will say reading disk then it says open tray even there is a disk in the tray help me fix my problem

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Try this, works on a benq dvd drive

Posted on Jun 15, 2009

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My X-Box 360 won't read my games all I get is open tray or unreckonized disk how can i fix it?


That is your drive thats crapped out....if you put in a game and it says open tray, time for a new disk drive or another 360....sorry

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My 360 does not read disc, everytime i place disc in ,it says open tray


I fixed this for me today. I opened the tray, and took the disk out. Just inside in the middle there is a small disk that rotates. I just rotated it a little with my finger to get it moving. Once it started spinning the disk tray closed on its own. I then put a disk in and it started reading it. I guess the piece that moves the disk got stiff and just needed some assistance. Hope this helps.

Aug 17, 2010 | Microsoft Xbox 360 Console

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How do i fix the disk drive on an xbox 360


http://www.pakgamers.com/forums/xbox-hardware-faq-guides/6157-how-fix-open-tray-error-another-solution.html
ezinearticles.com/?How-to-Fix-Xbox-360...Red...Error&id... -

forums.xbox-scene.com/index.php?showtopic=484726&st... -

OK use those links above i am sure you will find help there.

Mar 25, 2010 | Microsoft Xbox 360 Console

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Will not read discs when i put in a disc it says reading disc then it says op3n tray after about 5 or 10 seconds


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

Jan 02, 2010 | Microsoft Xbox 360 Console

4 Answers

Xbox is not reading any discs, says open tray


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self serice. BUT first try to fix it with a laser cleaning kit, they dont cost much to purchase and you can get them from most electronic shops and also ebay.

If a cleaning kit did work then the problem may be your tracks, the disk spin head or the belt that moves the tray.

Once you have your xbox360 opened (lots of good video guides on youtube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games dont play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for samsung drives.

You should use rubbing alcohol to clean the internal comonents of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everthing back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following youtube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

Jan 02, 2010 | Microsoft Xbox 360 Console

1 Answer

My x-box 360 no longer will read any of the DVDs or games I put in it. What do I do?


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.


Jan 02, 2010 | Microsoft Xbox 360 Console

1 Answer

One day i was playing halo 3 and my disk drive starting making wierd, grinding noises and stopped then after the noise stopped my disk would stop spinning and now eveytime i try to read my disk my motor...


This hard disk is a easy fix, You can buy a new one for the fraction of the cost, All you have to do is slip this off the unit and apply an new or even a used hard drive. Here is some links for some hard drives http://catalog.ebay.com/Microsoft-Hard-Drive-120-GB-9Z600001-for-Xbox-360_W0QQ_fifptsZ1QQ_pcatidZ413QQ_pidZ70884347QQ_trksidZp3286Q2ec0Q2em271

you can get some for under 30 bucks. if this information helps please rate accordenly Thanks

May 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Keeps telling me to open the tray whenever I put a game into it..not reading any disk


you re going to need a new disk drive i had the same problem and called 18004myxox and they said its a bad disk drive and would cost 100.00 to fix so i went and bought a new 360 insteadf

Apr 17, 2009 | Microsoft Xbox 360 Arcade

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