Question about Magicard Pronto ID Card Printer

1 Answer

Pronto id card printer is not working

The green light is on but it will not feed a blank card or the cleaning card through. on the computer i get an no response message

Posted by Anonymous on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 71 Answers

Hi There,

This may be a simple driver issue.
If the USB cable is moved around on the PC, multiple copes may be installed in your Devices & Printers folder.
To test the printer, double-click on the printer's front panel button. It should print its internal test card.
To test the USB connection to the printer, download, install and run the ID Card Printer Support Utility (this requires no driver).
If you can connect using the support utility, then it is a driver issue.
Unplug the printer (power cable), delete any pending print jobs for the Pronto (including any copies - Copy1, Copy2, etc.).
Uninstall the printer driver from the control panel (Programs Uninstall).
Reboot the PC. Download the latest driver (V2.0.9). Run the installation. Plug in the power cable when prompted.
The support utility, driver etc. can all be downloaded here;

http://www.magicardonline.net

(You will need your printer's serial number which is on the base).

Hope this helps,

MC.

Posted on Apr 15, 2014

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My epson tx700 printer dispaly ink pad at end of life and printer not start


A fix from a forum:

Procedure 1 We found this procedure to work for the Stylus Photo 1270 type printer, and understand that it also works for the 870 range and even earlier models like the Stylus Color 740. The error is indicated on these printers by all four lights on the printer flashing. Even if you press the power switch on the printer, the lights continue to flash, and the printer does not turn off!
  1. Turn off your printer, ensuring that the print head is at it's home location and locked in place as normal;
  2. Power off the printer at the wall or by removing the power cable, for at least 20 seconds;
  3. When you restore power to the printer at the wall socket or by reinserting the cable, if the lights come back on straight away, the printer's power switch was 'on' - switch it off and return to step 1;
  4. Hold down the paper-feed button and the button with the ink-drops next to it, and then turn on the printer, still holding the buttons down;
  5. When the paper-out LED flashes, release the buttons;
  6. Press and hold the Cleaning button, until several lights flash - this will take a few seconds (i.e. then release the button);
  7. The printer will now attempt to reset, including resetting the EEPROM memory and running a short (about 10 seconds) cleaning cycle.
Procedure 2
  1. Turn off your printer, ensuring that the print head is at it's home location and locked in place as normal;
  2. Hold down the paper feed button only;
  3. Turn on the printer;
  4. As the paper feed light starts flashing, release the button;
  5. Immediately hold down the ink-drops button for some 10-20 seconds or until the printer springs into life;
  6. Allow printer to complete it's processing, then turn off for a few seconds, and back on again for a newly working printer!
Procedure 3 - for 1290 and possibly 890 printers 1290 printer with green (power / data) and red (ink / paper feed) lights flashing alternately:
  1. Switch off printer with panel switch;
  2. Switch off printer at mains switch - leave off for 20+ seconds;
  3. Hold down roll feed and sheet feed buttons;
  4. Switch on at mains;
  5. Switch on at printer panel;
  6. Continue to hold down roll and sheet feed buttons until both green and red lights flash together in synchronisation, not alternately;
  7. Switch printer off and then, after a few seconds, on again at mains switch;
  8. When red and green lights are both flashing in synchronisation, release the roll and sheet feed buttons;
  9. Press and hold down the ROLL FEED button (the one at the extreme left) and keep it down until the machine finishes whirring, cleaning etc and the green light comes on steady;
  10. Release the roll feed button and all should be well.

Apr 25, 2011 | Epson Printer

1 Answer

The ink pads are at the end if their service life.


Depending on what type of printer you have:

Procedure 1 We found this procedure to work for the Stylus Photo 1270 type printer, and understand that it also works for the 870 range and even earlier models like the Stylus Color 740. The error is indicated on these printers by all four lights on the printer flashing. Even if you press the power switch on the printer, the lights continue to flash, and the printer does not turn off!
  1. Turn off your printer, ensuring that the print head is at it's home location and locked in place as normal;
  2. Power off the printer at the wall or by removing the power cable, for at least 20 seconds;
  3. When you restore power to the printer at the wall socket or by reinserting the cable, if the lights come back on straight away, the printer's power switch was 'on' - switch it off and return to step 1;
  4. Hold down the paper-feed button and the button with the ink-drops next to it, and then turn on the printer, still holding the buttons down;
  5. When the paper-out LED flashes, release the buttons;
  6. Press and hold the Cleaning button, until several lights flash - this will take a few seconds (i.e. then release the button);
  7. The printer will now attempt to reset, including resetting the EEPROM memory and running a short (about 10 seconds) cleaning cycle.
Procedure 2
  1. Turn off your printer, ensuring that the print head is at it's home location and locked in place as normal;
  2. Hold down the paper feed button only;
  3. Turn on the printer;
  4. As the paper feed light starts flashing, release the button;
  5. Immediately hold down the ink-drops button for some 10-20 seconds or until the printer springs into life;
  6. Allow printer to complete it's processing, then turn off for a few seconds, and back on again for a newly working printer!
Procedure 3 - for 1290 and possibly 890 printers 1290 printer with green (power / data) and red (ink / paper feed) lights flashing alternately:
  1. Switch off printer with panel switch;
  2. Switch off printer at mains switch - leave off for 20+ seconds;
  3. Hold down roll feed and sheet feed buttons;
  4. Switch on at mains;
  5. Switch on at printer panel;
  6. Continue to hold down roll and sheet feed buttons until both green and red lights flash together in synchronisation, not alternately;
  7. Switch printer off and then, after a few seconds, on again at mains switch;
  8. When red and green lights are both flashing in synchronisation, release the roll and sheet feed buttons;
  9. Press and hold down the ROLL FEED button (the one at the extreme left) and keep it down until the machine finishes whirring, cleaning etc and the green light comes on steady;
  10. Release the roll feed button and all should be well.

Mar 13, 2011 | Epson Office Equipment & Supplies

1 Answer

At the moment blank cards are not feed into the printer. The cards are always been jammed and the 3 lights are displaying a MechanicalProblem. I would be extremely happy if you can advise me on how...


You may try cleaning all Rollers including feeder roller.
To move rollers just remove ribbon , feeder and press front panel button and keep it pressed with top cover open . All Rollers will start moving and you can clean them easily using cleaning kit.
Also check for thickness adjustment pointer.

Oct 12, 2010 | Evolis Pebble 3 ID Card Printer Package...

3 Answers

HP 920c Deskjet feeds blank paper constantly. Will not print. Just shoots paper out.


deskjet 920c will not print, green light flashes and blank paper comes out. Printer will print test page perfectly.

Nov 07, 2009 | HP DeskJet 920c InkJet Printer

1 Answer

My monitor won't come on, the green light blinks, but nothing shows up on the screen at all. i've already changed the video card but that did not fix it. prior to changing the video card, once in a while...


try shining a light directly on the screen to see if youve got a backlight failure, if you have there will be an image on the screen but nothing lighting it from behind thus making it seem blank, if that is not the case id start with the vga cable and work from there

Sep 26, 2009 | Westinghouse 19" Widescreen Flat Panel LCD...

2 Answers

TLP 2844-Z is faded on the right half when it prints


It probably needs a print head adjustment or calibration.
Here is a link for the user guide,(it takes a minute to load and display) you will find cleaning and diagnosing tips :
http://www.systemsprintmedia.co.uk/downloads/ZEBRA%20TLP%202844Z%20MANUAL.pdf

If your zebra label printer is not feeding to the next label correctly it may need to be calibrated. Follow these steps to calibrate the printer:
  1. Turn off printer and have media loaded (on older Transports, with no ON/OFF switch, remove battery).
  2. Hold feed button down, and turn printer back on (on older Transports, re-insert battery) while holding down the feed button.
  3. When the light starts flashing, release the feed button.
  4. Printer light will turn green and advance a few blanks.
  5. After printer stops advancing and prints the internal information, press the feed button one time.
  6. You will get another label with the “Out of Dump” message on it.
  7. Printer is now ready for use.
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

-->

Apr 21, 2009 | Zebra TLP 2844-Z Thermal Label Printer

2 Answers

Resolving a Card not fed error (Cards will not feed off the Hopper)


Make sure that your hopper card thickness guage (located on the right side of the hopper) is set to 30 ml or above if you are using standard 30 ml PVC cards. You may also need to clean the printer with a Fargo printer cleaning kit for this printer.

Also check to make sure to check your PVC cards. Sometimes they have too much static and can stick together not allowing them to feed. Fan the cards before placing them back in the hopper to make sure they are not sticking. In this process, try not to touch the printing surface of the cards as oils from skin will cause defective printing results.

For more id card printer tips, visit our technical assistance blog at www.safecardid.com/blog.

Nov 05, 2008 | Fargo DTC525 ID Card Printer

1 Answer

Canon ip90 printer wont grab paper


The most likely culprit is that the rollers that pull the paper are dirty. Use the steps below to clean the rollers.

If paper does not feed correctly, perform the following to clean the paper feed rollers:
1) Confirm that the printer is powered on.
2) Remove any paper from the printer.
3) Press and hold the <Resume/Cancel> button.
4) Release the <Resume/Cancel> button after the Power lamp blinks three times.

Note: The Power lamp will blink and the paper feed roller starts cleaning itself by revolving.
5) When the Power lamp lights in green, repeat Steps 3 and 4 up to two additional times. (Please wait approx. 30 seconds for paper feed roller cleaning to complete.)
6) To confirm whether cleaning has been performed properly, set a blank sheet of plain paper (8 1/2 x 11 Letter size) in the sheet feeder or cassette.
7) Press and hold the <Resume/Cancel> button and release it when the Power lamp blinks three times. (The paper set in the printer is picked up and fed.)
8) Repeat the process as necessary

May 12, 2008 | Canon PIXMA iP90 Mobile Printer

2 Answers

Evolis Pebble Cleaning Kit


try right clicking the printer and choose properties under the tols tab there is a "printer self clean" try clicking that with the card at the feeder

Feb 26, 2008 | Evolis Pebble Color Card Printer

Not finding what you are looking for?
Magicard Pronto ID Card Printer Logo

170 people viewed this question

Ask a Question

Usually answered in minutes!

Top Magicard Office Equipment & Supplies Experts

Safe-Card ID...

Level 2 Expert

59 Answers

Tom Chichester

Level 3 Expert

38135 Answers

Are you a Magicard Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...