Question about Asrock Z87E-ITX Mini ITX Intel Motherboard

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New build with this mono and I'm not getting it to post, no beep. i do not have a chassis speaker plugged into the mobo. should i be hearing a beep if hooked up correctly? sorry, first build, complete

Mobo is getting power: cpu, gnu, and chassis fans all start whirring when I turn it on; however, no beep, no video. have reseated cpu and ram, have theory that i haven't hooked up some connection from psi properly. asrock 787e-itx i5-4670 silverstone sg05 chassis with sfx 300w psu ocz vertex 460 120gb ssd hyper x 2x4gb ram KHX16C9B1RK2/8X

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  • Asrock Master
  • 752 Answers

I don't know too much about this. Here are some suggestions:

You don't need a hard disk connected to get the system to POST.
It would be helpful to have a m/b or chassis speaker connected to help with diagnosing problems.
Have you connected up the 20/24 main power connector (I guess you have), but have you also connected up the separate CPU power connector (8 pin on this one I think) ?
Have you connected the power switch properly (or otherwise ensured that the PSU is working properly) ?
Have you made the proper stand-off arrangements for the m/b ? (some m/bs need either conducting or insulating stand-offs to isolate the m/b from the case except at the proper places - like by the connectors)
Have you checked your CMOS battery is in place ?
CPU PnP cap removed, and CPU inserted in the correct orientation ?
It's unlikely to be memory (it would beep - ensure your (internal) speaker is connected - you may need to connect the 'Chassis Speaker Header')...but try with only one DIMM inserted in A1 slot nearest the CPU. (I think your m/b has the option of a beep-on-boot feature)
Check all the jumpers are connected/NC as appropriate.
Does your case have a CASE OPEN warning feature ? (I guess that even if it does you have connected it appropriately because you have power).
I can't find a 'troubleshooting section in the ASRock manual, nor anything what beep codes (or lack thereof) mean.
Finally, if I have got this right you m/b has an 8-pin ATX/CPU connection socket, but the Silverstone PSU which comes with your case has only a 4 pin ATX/12V connector...ensure that you have connected the appropriate 4 pins !
Sorry I have just provided a bit of a random check list. You may have to (if you haven't already) just take it all apart and reassemble it to find that it works.
When you get it working, please let us know what the problem was/and how you fixed it.
10.April.2014

Posted on Apr 10, 2014

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Posted on Jan 02, 2017

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