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The ear hook on my H500 broke as well. I called Motorola (866-289-6686) and they are mailing me a replacement. Even though This bluetooth has a 1-year warranty. I purchased mine in Jan. 2007 and was covered but the rep didn't verify anything regarding the purchase date so even if you're outside of your warranty, you might still give it a shot.
Sep 14, 2007 | Motorola Mobility H500 Wireless Headset
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