Question about Huawei M886 Mercury - 4GB - Black Cricket Smartphone

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How do i reinstall firmware on my phone

All apps are being force closed

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  • Becky Nethington
    Becky Nethington Mar 26, 2014

    phone wont go to main screen



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Have you tried to choose some option kind of "return to factory mode"? And if you did, has it worked on some of the apps?

Posted on Mar 26, 2014

Testimonial: "ive gotten to the point where i can do a factory reset. it doesnt work at all..ive done it 3 times and its still having the same issue."

  • Jens Tammerstedt
    Jens Tammerstedt Apr 27, 2014

    If I were you, I would return it to the store then. Seems like somethings wrong with your phone.



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The Sprint Evo is an Android smartphone capable of running applications in the background. It's best to close applications you aren't using, since running applications drains the phone's battery. Most apps allow you to close them through the menu inside the application, but if the app stops responding or has no close option, you can use the Force Stop function. Force Stop functions much like the Task Manager feature in Windows. It closes the app, but does not delete data or uninstall the app.

1. Press the "Menu" button from the main screen on the Evo.

2. Tap "Settings" and touch "Applications."

3. Select "Manage applications" and open the "Running" tab.

4. Locate the application you want to close and tap it.

5. Touch the "Force Stop" button to close the app.

I hope you find it very helpful. Thank you for using fixya.

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