Question about HP DeskJet Office Equipment & Supplies
HP Photosmart C6380 All-in-One won't scan my photos.
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Posted on Jan 02, 2017
It's probably telling you it is out of ink.
The ink system can fail if the cartridges in the product are installed incorrectly, if the ink in the cartridge is low or out, or if the cartridges are damaged or not correctly vented.
Here's the HP page that details the solutions for this problem:
Posted on Oct 26, 2009
This means you should open the HP software, whatever your version is called, and start the scan from your desktop instead of pushing buttons on the printer console.
Go to Start>All Programs>HP Solution Center.
See also articles here.
If you don't have the HP software installed, and you're using vista, see here.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Posted on Aug 20, 2009
scanning through bluetooth is not possible
bluetooth module only pairs the computer and printer and has link only to the basic driver of the computer
so you can only print from it
if you want to scan you should connect te usb cable or use a wireless upgrade kit
Posted on Aug 10, 2009
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