Question about Canon ImageClass D861 Printer

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Canon Imageclass D861 Has lines going from side to side does not do it all the time but once it starts gets more lines sometimes fills the whole page up. Only does it on printing from the computer don

I have changed the toner cartridge.

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There is a clean function on this machine that cleans the rollers. Go to additional function section on menu. Then use arrow keys to go to adjust/clean.Then press set and then use arrows to go to roller cleaning. Then press set again.

Posted on Mar 26, 2014

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I have an ImageCass D861 copier. I have loved it until recently and it's getting worse. If I make only one copy when the machine isn't warmed up, it will be clean. But if I make multiple copies, or more...


This is coming from 1 of 2 places. The first and most common is the toner cartridge itself. If you have a spare go ahead and replace it. If not you will need to get another cartridge and swap it with your current cartridge. This will correct the copy quality 9 times out of 10 on these machines. If a new cartridge does not resolve the issue then the only other cause is the fusing unit. The fusing unit is located right where the paper exits the machine. It heats up and uses heat and pressure to "fuse" the toner onto the paper. When the fuser film in the fuser starts to go bad they will start to run dirty and also "double image" where a part of the printing from the top of the page gets reprinted lighter at the middle/bottom of the page. Sometimes you may also hear a crackling sound coming from this area which can be a sign of the fuser film going bad. The fuser replacement is much more expensive to have done so let hope that the cartridge will resolve your issue.
Good Luck and Thank You for using Fixya.

Sep 04, 2010 | Canon ImageClass D861 Printer

1 Answer

Canon ImageClass D861 Need Vista 64 bit drivers


I don't think Vista is supported for this printer and if not doubt that it will be as Microsoft are bringing out a new OS to replace it.

Jul 28, 2009 | Canon imageCLASS D880 All-In-One Laser...

2 Answers

Vertical black line on side of copies only when using autofeed


Clean the small piece of glass on the flat bed. Should be on the left side of the flat bed when you lift the doc feeder.

Apr 11, 2009 | Canon Office Equipment & Supplies

1 Answer

Paper jam in canon Imageclass D861 copy machine


Where inside in fixing unit, drum unit,...
It is problem if its fixing unit jam.Best take it to service

Mar 30, 2009 | Canon imageCLASS D880 All-In-One Laser...

3 Answers

Error E000


unplug the unit for just 1 day, or you can fuse near the powersupply area if you have access into the inside parts.. but first try to unplug the unit for a day to remove the last settings you made..

let me know

Aug 08, 2008 | Canon ImageClass D880 Copier

1 Answer

Paper jam


Your best bet is to have a canon tech check this problem out. There are several causes for this issue; a bad delivery roller, a small piece of paper lodged out of sight. Canon help is 800 ok canon.

Jul 09, 2008 | Canon ImageClass D861 Printer

2 Answers

Lines on copies


The lines are caused by some debris that is on the platen (the glass where you normally place the copies). The usual culprit is white-out smudges from a copy that wasn't completely dried yet. When you make copies using the feeder, the roller passes the paper being copied over a little section of the platen (if you pull up the feeder "lid", it'll be on the right-hand side of the big glass... it might even be marked with 2 green arrow stickers, but if not, it's the part of the glass directly under the roller of the feeder). You can just take an alcohol wipe or soak a cotton ball with alcohol or windex and wipe down that strip of glass under the roller.

Jul 01, 2008 | Canon ImageClass D861 Printer

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