Question about Barnes & Noble NOOK Tablet HD 16GB BNTV600

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Computer no longer recognises my nook hd+

Can't start device error code 10

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  • Barnes & Noble Master
  • 3,320 Answers

Take it to B&N and have them check the cable. Uninstall any Nook software and re-install it.

Posted on Mar 27, 2014

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  •  Mike M
    Mike M Mar 27, 2014

    OK. Delete ALL software relating directly with the operation of the nook. Connect the nook to your computer. Is the nook recognized as a usb storage device? If you still get Device will not start, Then disconnect the nook from the computer and reset nook to factory defaults. Try it again.

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Related Questions:

1 Answer

Downloading library books


not sure if this will help.....ERROR: "User not activated" appears when trying to open Overdrive ebooks on a Nook. The problem is likely that your Nook came preloaded with an Adobe Digital Editions (ADE) folder and because of this your ADE program won't recognize your device. 1. Go to "My Computer" (or the equivalent on your PC or MAC).

ERROR: "User not activated" appears when trying to open Overdrive ...

www.hooverlibrary.org/.../error-user-not-activated-appears-when-trying-open-overdrive...

Dec 09, 2016 | Tablets & eReaders

1 Answer

My nook says everything has stopped responding how do i get tothe page to reset to factory settings


There are two methods to reset your nook device:
Just follow the link and reset with these simple steps
Hard Reset Procedure For Nook Users

May 23, 2016 | Barnes & Noble Nook HD

2 Answers

I have charged my Nook HD but it won't turn on. What can the problem be?


Do you have the charging graphic as in this image Nina?



How to Reset Nook HD

If yes, send it back. If not, your charger is faulty. Try charging with a computer USB.

Jan 21, 2016 | NOOK HD 7 Tablet

2 Answers

Will not take a charge a


Barnes & Noble Nook HD
Will not take a charge

Jan 01, 2016 | Barnes & Noble Nook HD

1 Answer

How can i unlock my nook? theres nothing there 2 slide. i love my nook its only 2yrs old


Hello there, You can unlock your Nook tablet by resetting your device.
Here is the link where you can get reset procedure. If you do not want to reset your device and want to find another solution then you can take nook support from experts or call nook customer service number given on the website.

Nov 08, 2015 | Barnes & Noble Nook HD

1 Answer

With a Nook HD is there any way to delete files except doing a delete one by one. Any option to select a group?


Hi Dave, no multiple select all option for deleting files. Bummer. Transfer nook files onto computer then select files to delete.

Jan 01, 2015 | Barnes & Noble Nook HD

1 Answer

Nook won't go past turn on screen


You need to do what is called a HARD RESET.
This resets your Nook back to factory (Just Out of the Box) defaults.
It will erase your internal storage but will not touch any external sdcard.
Turn the NOOK off completely. Hold the Power button and Home (n) buttons. The device will turn on. Continue to hold both buttons until the device shuts off once again (~15-20 seconds). Turn the device on normally. It will prompt for a factory reset. Press the Home button twice to confirm.

Jul 12, 2014 | NOOK HD 7 Tablet

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