Question about Seagate Computers & Internet

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My seagate external hard drive power supply adapter had shotcircut, will my external hard disk which is 1 tb will work?

If i purchase other power adapter will my external HDD work? please let me know..the adapter is of 12v- 1.5 Amps . I have very important data, can i recover it?

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  • Seagate Master
  • 3,320 Answers

Usually there is a diode in place to prevent spurious voltage reaching the hard drive. Replacing the power supply may work. I would replace the whole enclosure.

Posted on Mar 26, 2014

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Posted on Jan 02, 2017

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SOURCE: lost power supply for Seagate 3.5 external drive

You can use it, just make sure that the polarities are the same as the original.

Posted on Apr 07, 2008

SOURCE: Seagate FreeAgent External 500GB HDD - Data Recovery

well firstly if u wana recover ur data u have to make the external hdd power up but thats the major area of issue that its not powering up. the difference in plug doesnt make a difference cuz u can use the same plug,the voltage is same thorugh out in ur place from the substation. so it might be a possibility that when u connected ur hdd,the power ON/OFF switch was awredy ON IF hdd has one. so wat i feel is dat u can try opening the hdd and then connect the hdd to ur desktop with help of the BUS CABLE used to connect the HDDs in desktops. so in dat case i would suggest that u go through the manual of ur external hdd to see how to access the the casing in which the hdd is there.then if u happen to get thorugh n it turns on then u dont have to recover ur data. it would still be there. HOWEVER,its recommended that u dont try these things personaaly if u are'nt too tech savy. u shud consult a tech or a freind who knows abt this.

Posted on Oct 06, 2008

  • 265 Answers

SOURCE: USB port broken in 1TB seagate Freeagent external hard drive

Hi there,

Yes you can just take the hard drive out of the case, can use it with any other case, you can also just put it inside your computer and connect it to the sata cable :)

Heres a case you could use for your drive... Click Here

Please rate

Many thanks

Posted on Feb 20, 2009

bschilz
  • 2049 Answers

SOURCE: Data Recovery from Seagate Desktop Expansion 500GB External Hard

This is a solution I have used in the past and it has worked. It's a Seagate Recover utility for end users.
https://services.seagate.com/diysoftware.aspx

If the data is absolutley critical and very valuable, you can send it to Seagate and they are very good at recovery as well. It gets a little pricey at $800, but I too have had to use that as well for mission critical data I could not afford to lose.

https://services.seagate.com/consumer_standard_services.aspx

Posted on Nov 06, 2009

lock123
  • 6831 Answers

SOURCE: Seagate Free Agent Desktop 500 GB USB External Hard Drive

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Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 27, 2010

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