Question about Kodak EasyShare DX6490 Digital Camera

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Dropped my kodak dx 6490. Lights flash and lens won't retract.

Basically the camera won't work.

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  • 77 Answers

Drop it agin, in the trash can. It is not worth getting repaired, you would be better off getting a new camera...

Posted on Jun 15, 2009

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Kodak Camera DX 6490 is frozen in the open position and will not respond...open


Does not look good at all. Try this:
remove the battery. Charge the battery, or place another charged battery. Close the battery cover and switch the camera on.
I hope it now will retract the lens.
Most of the time you only can manage to freeze a camera with the lens in that position, when you remove the battery. That is unwise, because the camera does not know in what position the lens is, when you place the battery and switch on.
If the camera was switched out correctly and it could not retract the lens, it could be there is a mechanical problem in the lens barrel, or the motor (steering) is defect.
Sometimes camera's just die too.
I wide you luck while reviving your camera.

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1 Answer

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Hello Doris, You can "GENTLY" try to push the lens slowly back into the camera with the palm of your hand, note I said gently and slowly, do not use force !!! Then turn on camera and see if this helped, if not it is repair time.

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2 Answers

Lens will not retract, camera was not dropped,


Leave the batteries out for a while and then try turning camera on..hopefully its resets the camera and retracts lens.

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I have a Kodak DX 6490. I removed the battery to


Remove the batteries and clean the battery contacts inside the camera with a soft cloth (a heavy buildup on the contacts may require cleaning with a fine wire brush, steel wool, or sandpaper). Remove any residue that the cleaning leaves in the camera, and then reinstall the batteries. This clears most power-on problems, but if yours persists, check the Kodak troubleshooting guide at:

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198

Apr 20, 2009 | Kodak EasyShare DX6490 Digital Camera

1 Answer

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Try uninstalling the program and then install the earlier version via the CD that came with the camera. If your computer has a built in SD reader, you could use the drag and drop method of transferring your photos as I find that is the easiest and hassle-free way.

Jan 26, 2008 | Kodak EasyShare DX6490 Digital Camera

1 Answer

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Hello, When taking photos in low light or night time,turn the rotary dial that you use to turn on the camera all the way to the right as far as it will turn.the symbol looks like torso of person with a star above it. this is the night setting,exposure time is increased so you may have to rest camera on solid object to prevent blur.This should do the trick.
Best Regards,Russell

Oct 11, 2007 | Kodak EasyShare DX6490 Digital Camera

4 Answers

Lens will not retract


I had exactly the same problem and I went to this site and got my solution. I banged the bottom of the camera with my palm and turned it off and on at the same time. On about the fourth bang the lens retracted and cleared the error codes. I know, "Caveman Maintenence" but it worked. Can't hurt to try...

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2 Answers

Camera will not start properly and lens is out


Leave the camera sitting with no batteries overnight. Then in the morning install ONLY Kodak AA batteries. I had the exact same problem.

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