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Completely disassembled + tested GE dishwasher, but still won't drain

It's a model GLD4408R00WW. I replaced the drain screens (which were clogged with hard water deposits,) inspected the check valve, checked the drain loop + hose, removed both motors and tested by applying 110V, then ran it through a cycle with test lamps hooked to the motor leads to make sure they were getting power. BTW, the motor makes no noise at all when the cycle is ran with everything hooked up normally. I'm stumped on this. Everything apparently works, but it still doesn't drain.

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Air Gap on the sink could be clogged.
Solenoid on the motor could be melted or overheated and it is not letting the check valve open.
Also the motor should make noise. It could be stuck so that it gets voltage but is not turning. You can hear it humming. Unplug the dishwasher and from the front underneath, you can see the fins of the motor. It should spin freely. If it is stuck, the you can force it free by turning the fins with a couple of screwdrivers.Sometime if you don't use the dishwasher weekly, the motor seals dry and gets stuck.

Posted on Apr 25, 2014

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If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

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God bless you7eebf0e2-88c0-4ac4-8998-f975a95ecca0.gif

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Dishwasher not draining issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. Check the drain hose for any visible clogging, remove if present. If no visible lint is present then remove then turn off the dishwasher and remove the drain hose and check for any visible clogging. If still not visible then the drain filter or drain pump is clogged and you'll need to clean the drain filter and drain pump. Also, check for any food pieces stuck near the pump impeller.

Please note that dishwashers don't drain out the complete water such that heating element doesn't overheat.


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If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.


Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.


Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.



Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.


If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.


Check all the above to address thsi issue.

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1 Answer

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HI. check the following areas for faults.

1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

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