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Model 385 16765

Presserfoot will not stay up

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Does the presser foot lift up when you use the lever? Can you open the face cover plate and see the presser foot lever to see if it is connected and functional or has it become disconnected?

Posted on Mar 28, 2014


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1.the motor belt is probably broken
2.the motor belt may be loose-needs to be serviced

1.the electrical cord may be defective-replace
2.the motor maybe burned out-smell the motor to see if it smells like a dirty pair of socks, if the motor smells it needs to be repalced
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When we had the same problem as you, we called the helpline and they walked us through the basic reset process. We turned it on and had the same problem. We then raised the presserfoot, turned the wheel on the side of the machine, put down the presserfoot, and then unplugged the power cord from the side of the machine. We then turned it on, and it was fixed! Hope this helps!

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