Question about Dell OptiPlex 780/ 780 Mini-Tower Desktops DVD-RW Burner

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Dell OptiPlex 780 with Windows 7 does not play my cd's or dvd's and is missing from device manager

Tower Dell OptiPlex 780 Win 7 pro is not playing my cd's or dvd's and cant find in device manager ?

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  • 376 Answers

Sounds like a problem of non-detection by the system. If the drive is missing from My Computer then it definitely is a non-detection issue. Try using this file (it's an exe when unzipped) and only required double-clicking.


http://www.geekstogo.com/forum/files/file/8-cdgone/

Posted on Jul 09, 2014

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

SADHSU
  • 1 Answer

SOURCE: wont burn data dvd

dear
i have this kind of drive ( 7W036-A01) , IT READ AND WRITE CD BUT IT COULDNT WRITE DVD ( EVEN IT READ DVD IN GOOD WAY )
PLEASE CAN ANY ONE HELP ?????

Posted on Sep 07, 2008

PlatoAu
  • 67 Answers

SOURCE: dvd/cd rom drivers

try dell.com for driver downloads for your drive.

or uninstall it from your device manager and reboot and it might fix itself

Posted on Apr 04, 2009

greg_margo
  • 1959 Answers

SOURCE: Dimension E510 dvd burner will not burn

Go to this link and click on the Fixit box. Microsoft has an issue with CD/DVD recognition and created a patch. This happens a lot when Windows Update runs and installs SP3. Hope this solves your problem. If it doesn't, right click on your DVD drive and ensure that recording is enabled. Hope this solves your recording issue.
Greg

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Posted on May 18, 2009

Musheer
  • 19 Answers

SOURCE: DVD/CD RW does not work

Hi,

You can try the steps below:

Edit the registry:-
1. Click Start, and click Run.
2. Type regedit in the Open box, and click OK.
3. In Registry Editor, click the plus (+) sign next to each folder name to expand the following registry path:
4. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
5. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
6. In the right pane, right-click Upper Filters, and click Delete.
7. Click yes when prompted to delete the registry value.
8. In the right pane, right-click Lower Filters, and click Delete.
9. Click yes again.
10.Close the window and restart the computer

Please do not forget to rate the solution.

Regards,
Musheer.

Posted on Jun 10, 2009

anandsharad
  • 137 Answers

SOURCE: i have a dell inspiron 1525 laptop and my cd/dvd

The CD, CD-RW, DVD, DVD-RW, Blu-Ray and any other drive that uses a laser to read data from a CD. In general, most optical drive problems can be resolved by:

  • Updating the optical drive firmware
  • Updating the burning software
  • Updating the DVD playback software
  • Updating the computer's video driver in cases of video playback issues
  • Updating the computer's audio driver in cases of audio playback issues
To download the Firmware of your machine click here. i have selected the default 1525 but if you click on enter the service tag, it will give you your computer's firmware. or you can check it in device manager as well.
you can also try deleting the upper and lower filters. in regedit.

in vista. click on start /type regedit in start search.
then continue the action and then click on the +HKEY_LOCAL_MACHINE / + SYSTEM / +CURRENT CONTROLSET / +CONTROL /+ CLASS /+ {4D36E965-E325-11CE-BFC1-08002BE10318} and on the right side look for upper filters or lower filters and delete them. and then restart the computer. it should fix this.

in case the issue is not resolved. you might need to get the optical drive replaced.

if this information was helpful. please rate the solution.

Posted on Sep 25, 2009

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1 Answer

Dvd/cd writer will not recognize cd's or blank disk's will recognize dvd but not play.


Did this problem occur after a OS upgrade? Open Device Manager, DVD/CD-ROM drives, open and uninstall the DVD/CD rom. Reboot your machine, Win 7 should apply the correct driver. If you need a driver go to your manufacturer's website. Drivers and support section.

Dec 14, 2012 | Computers & Internet

1 Answer

I HAVE DELL OPTIPLEX 780 DESK TOP WORKSTATION ,THE CD DRIVE IS NOT SHOWN WHEN I OPEN IT




make sure all leads that are attached to your cd/dvd have secure connections and are not faulty or just replace them they could be faulty ?

you might have to physically unplug the cd/dvd drive restart your computer this should activate the found new hardware wizard

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 14, 2012 | Dell OptiPlex 780 PC Desktop

1 Answer

I have an hp laptop with windows 7 operating system. I am unable to play DVD movies.


HI, Try the following solution


Click Start button, type device manager in the start search box and hit enter key.
device manager window opens

click - sign next to Cd-Dvd Rom devices.
right click on cd-dvd driver and select un-install

it would be missing now

now run the following software

http://support.microsoft.com/kb/929461

hope the problem will get resolved

Apr 18, 2011 | Computers & Internet

2 Answers

Code19 on sony cdrwdvd willnot reconize on inspiron 1525


Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
  • You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
  • You install or uninstall CD or DVD recording programs.
  • You uninstall Microsoft Digital Image.
You may see one of the following error messages:
  • One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.

    Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
  • An "error code 39" error message.
  • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  • you can find this information and more at this site..
  • http://support.microsoft.com/kb/314060

Nov 08, 2009 | Dell OptiPlex GX260 PC Desktop

1 Answer

Dvd/cd rom drivers


try dell.com for driver downloads for your drive.

or uninstall it from your device manager and reboot and it might fix itself

Apr 04, 2009 | Dell (313-1220) CD-RW/DVD-ROM Combo Drive

2 Answers

Dell Optiplex GX270 Driver Questions


On the Audio driver question: the answer is yes the Audio driver is what allows you to have sound.

On the DVD software, I did not see any software on Dell link. Download Windows Media, newest version is ver.11
It will allow you to watch DVDs

You can also check this site:
http://www.dvdsoft.net/modules.php?name=Downloads&d_op=viewdownload&cid=1&orderby=titleA

Copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 13, 2008 | Dell OptiPlex GX270 PC Desktop

2 Answers

How


Hi there, if its what I think it is this is a common problem. In order for Windows media player to play DVD it needs whats called a codec. Try install a demo of win dvd and try it then, if it works you need to download a dvd codec pack. Use google or another search engine to find them on the net. Good Luck ;)

Feb 15, 2008 | LG GCC4521B CD-RW/DVD-ROM (Combo) Burner

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