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Range's cast iron grates cracked under normal use in three locations. Kitchen Aid refuses to admit there is a problem.

Under normal use, my cast iron grate on my range has cracked in three locations. The latest, I had just cooked dinner and then turned on the oven to bake some scones. While it was preheating, I heard a loud POP! Looked at the grates and there was a new crack! This is a defect and because KitchenAid has not had any other complaints or recalls they refuse to do anything about it! I'm not even abusing this appliance! Just normal use!

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  • SGcvn69
    SGcvn69 Mar 26, 2014

    P.S. This is a model KGRI801PBS00

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Please make sure you rate my answer 4 thumbs up! Thanks so much for understanding, it would be a huge help to me. I would be forever grateful if you could do this for me. If you still have a question or concern about this problem please just respond / reply to my answer here before rating my answer.

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