Question about Computers & Internet
When i start any game it stop working and show the problem details as Problem Event Name: APPCRASH Application Name: Prototypef.exe Application Version: 22.214.171.124 Application Timestamp: 49ef07ae Fault Module Name: Prototypeenginef.dll Fault Module Version: 126.96.36.199 Fault Module Timestamp: 49ef9366 Exception Code: c0000005 Exception Offset: 00604a8b OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 16393 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
So all programs are crashing. A quick search explains this as a virus most likely being the cause. If it is, where is came from doesn't matter at this point, as the damage is done. Running a scan may or may not work, as if it is already running, that means it got past the anti virus program to begin with.
When you stated it was just games, I was wondering if it was a D3D problem and the video card, but if all programs do it, esp task manager, it would appear something is hiding on your computer, that doesn't want to be found.
Things to try.
-Try booting to safe mode and see if explorer and task manager actually work. If they do work, and it is a virus causing the problems, you may be able to remove it that way. Check task manager to see if anything *suspicious* is running, while in safe mode.
-While in safe mode, run msconfig to see what is running when you start your computer
-Did you install any new software that may be causing this? In other words, it was fine until I installed a certain program, then all the troubles started. If so, uninstalling the program may fix it, but you may have to go into safe mode to do this.
-Did you change/add/remove a new piece of hardware? The drivers may not be happy with your current setup
-If you are in safe mode, check the programs installed on your computer to see if there is anything you don't want installed
-If safe mode doesn't work, and you can't get to explorer, then you will have to reinstall the operating system. This would be the easiest solution at this point, unless you want to take your computer somplace to get it fixed. If this is the case, be sure to reformat your hard drive. This will cause all data loss on the hard drive in question. If you have anything you want to keep on this hard drive, and can't get access to it, you will have to get a 2nd hard drive, and install the OS on that. Be sure to remove the old hard drive first so you don't accidently erase it.
Posted on Mar 27, 2014
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Posted on Jan 02, 2017
SOURCE: Problem signature: Problem Event
let me guess- 'locale id'- if you're in the u.s. or canada, (ntsc video) and you're set for "pal"- most of europe- then that may be your problem- different frame rate!! 60Mhz ntsc vs 50Mhz pal. check it out!
Posted on Oct 09, 2009
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