I have a converted Designer I. It has been un-used since I got it back for awhile. I have problem withe the blue USB stick reading. It is sporadic and the window says the is no disk inserted. It won't read a downloade upgrade until I did it 10-12 times. I upgrade from 2.1 to 2.4. I bought a special, expensive stick from Viking dealer to download upgrades etc.Help!!!!
I have heard that the problems with these converted Designer 1 USB's have been and always will be problems for mechanics. I can suggest who you to call for help. His name is Gary and he is the main mechanic at the Montavilla Sewing Center in Portland, OR. He is my good bud. You can call him at 503-2547317 and ask him your question and say that you are a friend of Lin Baker's. I hope he can help you. Otherwise, you can talk with Billy Martin the software guru there. Someone there should be able to help. The USB's should never have been converted over. The new drives are not communicating with the initial floppy drivers. BIG TROUBLES. Trade it in on the LE asap before it loses it's value if it hasn't already. Hope this helps.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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I have a Designer I USB that suddenly started not reading the usb stick that came with the machine. I was terrified that my machine was going bad, but I always start with the cheapest solution first. I bought a new usb stick, loaded the designs from the old one into my software then loaded everything on the new usb stick. My machine reads it every time so far. I replaced the usb stick about 3 months ago and have not had another problem since. I don't know if this is your problem, but usb sticks can go bad and since they are so cheap, I would try this first.
Okay. Firstly, a dongle is the security device for your software so you won't be downloading designs to it. Do you have a USB Designer 1 or a floppy disk Designer 1? I'm guessing USB. You need to load designs onto your USB stick - the Husqvarna one or another generic brand one - same process for both - through Disk Manager 3D program on your computer. This program is part of the 3D or 4D software suite, or you should have got it on a CD with your machine. It is a stand-alone program - you don't need all the other 3D or 4D software to run it.
Your "dongle" is likely a blue USB stick that came with the machine, yes? Do this: Open Disk Manager program; Insert USB stick into your computer; In Disk Manager at the top menu bar you will see a little USB stick icon and a down arrow; click on this and the contents of your USB stick will be read to the Disk manager screen; Now you load the designs you want to use into empty menus. Empty menus are the grey ones on the left-hand side. Click on one of those and four sub-menus become available. Open one of these (while you are still getting familiar with all this, write down the disk No. and menu No. you are about to use - makes it easier to find your designs at the machine); You load designs by either clicking on the little blue camera icon (this will bring up thumbnails of your designs) or the file with green curved arrow icon (this will bring up your computer's files - like a Windows window). Navigate your way to where you have your designs saved, just like using Windows windows. If you are using the camera/thumbnail choice you can click many times on the designs and they will load as you go. If you are using the folder/file method you can only load one design at a time then have to re-open the icon. Once you have populated your menu with the designs you want to embroider, click on the USB Write icon (blue USB stick and Up arrow). You will be warned that all designs will be deleted. AS LONG AS YOU HAVE CLICKED ON READ USB STICK BEFORE DOING ANYTHING ELSE as per instructions above, all will be well. Your new designs will be written to the stick along with the existing designs that you read into Disk Manager. Make sure the stick is NOT write protected. Can't remember which way the sliding clip should be for the blue HV stick so if it doesn't work one way, try the other. I think it is away from the computer - but not 100% sure. If you have your own USB stick that you want to use, open Disk Man., insert your stick then under the Disk menu you will find Format USB embroidery stick. Click on this and it will do it for you. You can still use your stick for Word files, photos etc - just don't load it up with these files. It confuses the HV software if there are loads of non-embroidery files on the stick. Once formatted, your stick will work just like the HV one. I trust you are okay on how to use the stick on the Designer 1 machine itself? Write back if you need help here too.
The Designer 1 will not read a .hus file directly from a floppy disk. The file should be written to the floppy disk through "disk manager". This will convert many different stitch file formats, including .hus and .vip, to the .shv format required by the Designer 1. If you happen to look at the files on the floppy after disk manager creates it, you will see one or two other files. Those are the magical ones that make the machine read the .shv's. Disk manager will allow you to select multiple designs to write to the disk by selecting the blue camera icon and then clicking on the designs you want from the proper directory. Then, write to the disk.
You can get the floppy drive replaced. I did tons of them! I don't think it is you. Sometimes you can "wiggle" the floppy a bit with the little flap door open and get it to read. Not a huge deal to replace.
Use 3D Disk Manager to write to the floppy disk that goes into your Designer 1. It will automatically convert the files to .shv for you. Disk Manager is part of the Accessories menu (top right-hand of your menu bar when you have program open). Firstly, read the disk (downwards pointing blue arrow on menu bar), then use either the file icon or the camera icon to put the designs you want on the Disk Manager screen. Then use the Write Disk icon (upwards pointing blue arrow on the menu bar). Write back if you need more information - this can get quite long-winded!
First you need the USB upgrade kit that has the connectors and parts to change the cover of the machine. Next, you will need a new main circuit board if your machine was made prior to about 2006. At this point, the cost of parts is about $489. If you can get someone to install these for $10, you can get this done for under $500. Otherwise, go to an authorized Husqvarna Viking dealer and check into trading your Designer 1 in for a Designer SE. You will then be able to plug in an external 3.5 floppy drive to read your old disks, a USB stick, or plug directly into your computer and read them from the hard drive (an upgraded Designer 1 can read ONLY from the stick). Used Designer SE's are very reasonably priced since the introduction of the Designer Diamond as the new top of the line and you may be able to get a full manufacturers warranty on the gently used machine.
You don't have to convert your Des1 to USB. Make sure you have the correct machine and transfer method selected in 4D Configure. I used to have trouble writing to the floppy sometimes in my old Customizing software. What worked for me was: Don't put the floppy in the drive yet; hit the "Write" button; you will get a "Disk not Found" or something like that message; put the floppy in then; and click OK or the best option you will be offered. That seemed to make the program kick-start the "look for floppy" process. I belong to another Designer 1 support group and recall this subject has been discussed some time back. If I find out more information for you, I will pass it on. Pamsquilt
What software are you using? You need to read the disk back to your PC in Disk Manager (VIP, 3D or 4D software) or use the input/output of Embird, if that is what you have. The disks that are used in the Designer 1 are not able to be read directly by a PC in Windows Explorer because they are in sewing machine language, not PC language. You can combine designs and lettering on the Designer 1 machine, without having to use PC software at all. Let me know if you need help with this.
The Designer 1 needs the design in an shv format in order to read it. The floppy disk for an older machine may be created using several different programs but the Husqvarna Viking module is known as Disk Manager. It is included with many of the HV software packages. With a newer USB Designer 1, the program is Disk Manager USB.