Question about Sony Playstation 3 (PS3) Console

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When i turn on my ps3 a red screen comes up

The message on the red screen says: serious error has occurred please contact technical support

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Usually it's a motherboard issue, but you can try booting the PS3 WITHOUT the hard drive installed and see what happens.

Let me know.

Posted on Jun 15, 2009

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1 Answer

When i turn on my ps3 this red screen comes on and says a serious error has occurred contact technical support for assistence


ok i would do what it says and contact them the number for them is 0818365865 and that number only works from housephones not mobiles hope that helps you

Jan 12, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Red screen


The "Red Screen of Death" usually happens in later PS3 Fat models right after you have turned on the PS3. It can happen right after the PS3 logo and wave animation appears. It is a mysterious error that seem to be software related during the checking process (perhaps some corruption in nand flash or harddrive block). When the error occurs, the screen turns red, and you see a message:

A serious error has occurred. Contact technical support for assistance.

Oct 09, 2010 | Sony PlayStation® 3 (80GB) Console

2 Answers

My screen appears red, asking for technical support.


Hi Ernesto,

If you are getting this error it is called the no display error.

Cause:

The reason that it happens is because the GPU which deals with all of your graphics has overheated. You just need to stop the heat build up in order to make it work again.

Solution:

The first way you can fix the No Display Error is by sending it in but bear in mind for this problem there is a $150 charge for the repair which is pretty steep!

Alternative Solution That Is Faster:

If you want to get the problem fixed EVEN FASTER than the option for you is a good PS3 Repair Guide.

NOTE: MAKE SURE You Check Out A Complete Review Of The Top PS3 Repair Guides First!

Oct 08, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Red screen: "a serious error has occured"


This is called the "PS3 Red Screen Of Death" it's the same as the 360's RROD. The best solution would be to contact Sony about it and they should resolve the issue.

Jan 09, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

A serious error has occurred


Contact Sony but it sounds like you have screwed up your OS. Did you turn it off during an update?

Nov 07, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Red screen says a serious error has occurred


Hi there,

Well, when you have your ps 3 system on stanby with the solid red light and then hold the on/off button till you here a 2nd beep. It should go beep (when you turn it on) then about 3-5 seconds later you should here another one. Then you can take your finger off the button. This resets the display settings. Or you could try the recovery console do the same thing except you continue to hold the ps button passed the soft restart. I think thats 2 quick beeps when you come to it? Don't hold me to it for how many beeps you get but just keep holding the button and you should get to the recovery console.
Let us know if this works......

Thanks

Sep 26, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 is broken


okay if the problem persists every time you turn your system on, try holding the on button on the front of the console down until you hear a second beep. that will reset the system. if the system turns on without the screen, back up your data onto an external hard drive, and reinstall the ps3 through the settings menu. the reason that you are getting this error is either because of faulty hardware or software. so we are going to try the software approach first, if this doesn't work, please message me back saying if it did or not.

Apr 22, 2009 | Sony Playstation 3 (PS3) Console

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