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If you're unable to stand your DC25 upright, the stabiliser assembly may need repositioning. This should be easy to do following the steps shown in our video guide:
This should resolve things for you, but you're welcome to get in touch directly if you need further assistance after giving this a try. You can speak to our experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
With the shampooer plugged in the receptacle and in an upright position with the handle up, step on the handle release with your left foot at the bottom left of the unit. It will release the handle back and also triggers the "on" switch at the same time. voila!
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On the lower right side of the body of this model is a air duct piece that can get stuck and won't allow you to use the release. Take out that piece and put it back on again to see if that will unlock it.
The symptoms you describe are typical of a vac that has a blockage (hence poor suction). It cuts out because it's over-heating. You need to check the hose, the filters and anywhere else where something may have got stuck. Blockages are often caused by things like paper clips, but can be caused by something as apparently harmless as a piece of paper which gets stuck and then debris builds up behind it and causes a log-jam.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=783793 Generic problem for all Vacuums Beater bar Belt Removal from Upright Electrolux... Posted by wrenn on Jul 14, 2008 I am trying to change the belt on an Electrolux Model 1717 Upright Vacuum and I am having difficulty disassembling the vacuum to remove the beater bar and belt. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. . Normally there are screws, clips or levers that would remove the bottom plate or if that does not work then the top cover will come off and that will expose the belt. Once that is off and the belt is exposed then cut off the old belt and then lift up the brushroll on the pulley end and install the new belt around the pulley end and re-install the brushroll. Then use a belt puller or a screwdriver with a bent right or left end to stretch the belt onto the motor pulley and then track the belt in a straight line and reverse you steps in the reinstall of the top cover or bottom plate. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://electrolux.com/Customer Service1-800-896-9756 Electrolux Home Care Products – North America P.O. Box 3900Peoria, IL61612 Thanks, Don the Vac Man Go Ahead. Use Us.
It could be a broken handle release, but it also could be the the clamps where the handle asm, and the base hold together came use, this will cause this problem on some Dirt Devils. The top has to come off to check this out.