Question about NorStar T7316E Corded Phone

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Call waiting how do i answer call waiting

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Link or feature 71

Posted on Feb 11, 2015

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Posted on Jan 02, 2017

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Call Waiting


THere are two answers to you question, depending on certain options and conditions.

First, where is the voice mail and where is the call waiting coming from?

1. If Voice Mail (VM) is located in the central office and you have a destination for call forward BUSY/NO ANSWER it will go to CO VM.

2. If Voice Mail on premise (Partner Mail), and you have CF BUSY/NO ANSWER set on your phone, it will go to voice mail....IF the call waiting is coming from another line. The CF and ring count is set in Partner system programming.

3. If you have call waiting coming on the same phone line and don't have CO VM, then you have no voice mail.

My CO codes for VM are 72# for Call Forwarding and *92 for CF Busy.

As Always, YMMV

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TS stands for "Toll Saver"
It will ring 4 times if there are no new messages waiting, it will ring 2 times if there are new messages waiting.

This has two effects:

1) If you are calling home to check your messages, you can wait 2 rings. If there are new messages to check, then it answers immediately. If you make it to 3 rings, you know there are no new messages and you can hang up before you are billed for your call. This was more useful when you would use a pay phone or hotel phone to make a long distance call home. With a pay phone you would get your "quarter" back as long as there were no messages. With cell phones,it isn't as useful.

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