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The whole situation that you describe makes me believe that the Rode mic is ok. Please double check your cables, the connections and the settings at the mixer that you connect the Rode. Also make sure that the phantom power supply is enabled.
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You haven't told us what type mic you are using. If you are trying to use a condensr mic with this, you will need a preamp that supplies Phantom power to the mic. You haven't told us what cable you are using. Do check that you aren't using a condenser mic as there will be virtually no volume.
Sounds like the mic plug or inlet is bad,could be a bad mic or plug wired wrong.Try, if you can,a different mic that you know works for your model,if this also fails,a qualified tech is going to be needed to repair.I will suggest one thing you can try,if your confident enough, is where the mic plug goes into the radio there are four or five pins,look closely at the pins and you will see they have slots on the top of them, with the radio power disconnected,not just turned off,try spreading the slots open slightly with a precision slotted screwdriver or small object that will accomplish this,don't use a wood toothpick,it could break off in the pin.Now plug the mic in and tighten it down,reconnect power and see if this solves problem..Good luck
You should check to see if the mic is plug into the right port and then try to using it,because if it is in the wrong port it will not work.You should also make the mic is plug in properly if the problem still exist this mean the mic is bad.
Desktop PC's do NOT come with any Mic's attached, they only use a Mic, Jack usually Red. You can plug a Mic, into this and use it that way. Also you can get a USB Mic, or headset, this is usually what is done. That Mic. Power, & it supplies power to a thing called an "Electret Mic" I have found a link below.so you can find your manual
Have you tried using a another XLR cable..,or are the other mics phantom powered condensers..ie try to locate if its a mic problem or the cable..2 other points are 1 - XLR leads for phantom mics need to be XLR to XLR male to Female plugs[ends] 2- is that often an XLR to XLR cable will be not soldered or wired right,so that the power [phantom power is not getting to the mic] so ensure you have a proper cable for that job...Sorry i can't be more specific but from reading your problem all these issues come to mind..If you have ruled all these things out,then it could be the capsule or loose joint or component in the mic which means contact AKG,pro audio services or find a DIY mic person to help..G luck!!
1-select start2-select contrrol panel3-select sound speech and audio devices4-select sound and audio devices.5-confirm that mute box not signed.6-pres advanced in mic volume confirm mute box not signed7-select audio you will see capture screen in mic volume sign select.8-in default device press volume you will see volume control screen in mic volume confirm that mute box not signed