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My guess is you hit pin several times while it didn't look like it was working and that's why it pinned more times. Every time you hit pin/entered it, it was actually working on their end. Sometimes patience goes a long way. I don't know if you ever experienced this but sometimes you might try to open a window and it just won't work, or so we think, but after it finally works, you get 5 windows popping up-only because each time it registered but we didn't think it did because it took forever. After one time of clicking, if it takes forever go take a break and come back. You can stop it and then refresh to see if it actually did take.
But if you find a pin that will just not pin after clicking it only once, go here:
Method One If you share your computer with other people, you can maintain separate user accounts for each person who uses the computer. This is useful especially if each user has different tastes in music; users can maintain separate, personalized iTunes music libraries and can customize their iPods accordingly.
Mac OS X users: Learn how to set up additional user accounts.
Windows users: Look in your computer's Help documentation to learn how to set up additional user accounts. To locate this information:
Click the Start Menu, and then click Help or Help and Support. Enter "new user" in the Search field. Press Return. If you create multiple user accounts on one computer but want the same music to be available in iTunes for all users, see iTunes: How to share music between different accounts on a single computer.
You may use multiple iPods on a computer without the need to create multiple user accounts. To do this, you can set iTunes to update each iPod with only certain playlists. This method allows you to put all your music on, say, your iPod and keep your iPod shuffle updated with only your workout music. Here's how to do this with iTunes 9:
Create new iTunes playlists that contain all the music that you want to sync to each iPod. Learn how to Sync your iPod (read the iPod Tutorial Steps section below the video). Note: iTunes for Windows does not support syncing multiple iPod devices at the same time.
Create a separate iTunes library for each iPod. Note: It is important that you make a new iTunes Library file. Do not just make a copy of your existing iTunes Library file. If iTunes is open, quit it.
Mac users: Hold down the Option key while you open iTunes. Windows users: Hold down the Shift key while you open iTunes. In the dialog that appears, click Create Library. Name and save the alternate library file. iTunes opens with your brand new library file. Open iTunes Preferences. Choose iTunes > Preferences (Mac) or Edit > Preferences (Windows). Click the Advanced tab. Deselect the "Copy files to iTunes Media folder when adding to library" checkbox if it is already selected and click OK. This will prevent iTunes from creating duplicates of your existing media files in the new library folder.
Add the specific media files you want on your iPod to iTunes either by dragging them into iTunes or choosing File > Add to Library (Mac) or File > Add File to Library or Add Folder to Library (Windows).
Once you have the iTunes Library just how you want it, connect and sync your iPod.
Once the sync is complete, quit iTunes. Mac users: Hold down the Option key while you open iTunes. Windows users: Hold down the Shift key while you open iTunes. Click Choose library. Choose your original iTunes Library and click Choose (Mac Users) or Open (Windows Users). You can now switch back and forth between the different libraries for different iPods.
Account Sign in uses your Apple Account Name & Password for your iTunes account at Apple.
This has nothing to do with where you keep your
music (iTunes Library)
Open up iTunes
Go to top menu "iTunes" then "Preferences"
Click on "Advanced" Cogwheel Icon
Take note of where your iTunes Library is currently being stored
Write it down.
Then check to see if your iTunes Library is located there.
Someone may have moved it.
The Default location is usually
/Users/"Home Folder Name"/Music/iTunes/iTunes Music
But.... you can change this to anywhere.... even another external hard drive or memory stick if you want.
iTunes then sits on your computer in your Application folder (in a Mac, anyway), you do not need a browser to reach it. Click to launch or open it and voila. If you already have iTunes in your computer, your music files would be in your Music folder.
I like to keep iTunes available in my Dock on my Mac. Easy access.
Hopefully you have all your music on itunes - so all you have to do is crank up itunes and follow the menu to refresh your ipod. This will erase everything, but all of the firmware will be put back to default, which means no pass numbers for the screen lock or volume limiter. If you want to crack it without refreshing everything, you'll need to plug up your ipod while keeping itunes from opening. This can be done sometimes by pressing Ctrl+Q while you're plugging it in. After you're successful, open your ipod like you would any other drive in My Computer (windows) and search for the "_locked" file in the "device" folder. Move this file onto your computer off your ipod. Close "My Computer" and eject. You should be able to get into the limiter. Good luck.