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First I was unable to identiy your model. Star Trac makes 'S Series' treadmills and Pro Tread DC (5500 Pro S model) treadmills. Can you be more specific on your model?
Second. I have used Star Trac customer service in the past and they are the best. They are responsive, and knowledgeable, and will provide troubleshooting flowcharts to help you solve your problem. I highly recommend giving them a call.
First of all you need a Surge protector, you can get one from Nordictrack.com, it is on sale. Secondly, unplug the treadmill and leave it unplugged for at least 24 hours. Before you plug it back again, make sure you already have a surge protector on your outlet. Also make sure Trreadmill is the only load on this circuit. Plug it and try again. I had the same problem, and mine works this way. Some times, with dilrty power, the bit get set and the bottons stop working. Good Luck!
That's an embarrasing admission. A treadmill works like a conveyor belt or a car's fan belt. If it is too loose it will slip under load. There will be an ajuster on your treadmill. All you have to do is tighten the belt. Do not overtighten it though. an
Most treadmill will run for a second or two but stop if the speed sensor don't pick up a speed. If the treadmill was moved there is a good possibility that the sensor is off line. Not 100% fimiliar with this particular unit but if you remove the motor cover, these are the usual places for speed sensors. The front roller- the side where belt come from the motor. The other popular place is on the motor fan. The sensor has either two or three wires with the sensor at the end. On the roller, the sensor needs to be close enough to pick up the magnet on the side of the roller. On the fan make sure the teeth are clean and sensor has a good connection. Hopefully one of these will do it for you.