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The needle threader hook is very tiny and easily bent or damaged.
The needle threader is designed not to turn, if the needle is not at its most upper position to protect the threader - Turn hand wheel until needle reaches its highest position.
Needle not alining with threader hook - Replace needle.
Threader hook bent - Replace with new needle threader hook.
Needle threader heads are actually easily replaced and should be replaced anyway every few years because they do wear-out. Get a magnifying glass and, having returned the needle to the top (use the foot controller, so that the machine stops it in the right place), pull the needle threader down until the head rotates towards the needle. Look with the magnifying glass to see if the small hooked part in the centre of the threader head (the light grey plastic part) goes through the eye of the needle - if not, you might be able to bend it VERY carefully so that it does - that should cure it. If the hook is a long way above or below the needle eye, dont try and bend it, the cam that rotates the threader has probably moved on the needle bar and will need adjustment by a service agent. If the hook is passing through the eye of the needle OK, but still not pulling the thread back through when you release it - i.e. the thread is just slipping-off, the hook has become rounded through normal wear and you'll have to replace the threader head. The threader head simply pulls off - you might need to carefully lever it off the round shaft. Replacing it is a matter of simply putting the new one on the shaft and pressing upwards firmly so that the grooves in the threader head go right up to the horizontal pin on the threader shaft.
Mine won't work on very small needle sizes so I resort to the old manual needle threader for these. Ditto for twin needles.
Otherwise its a case of pulling the auto threader down so the hook swings into the needle eye, then pulling the thread over the face of the needle and catching it into the hook, then release the threader so it pulls back through the needle eye, taking the thread with it.
The only other thing that springs to mind is "is the needle at the top position in its stich cycle so that the threader lines up with the needle eye?
Make sure you've got your needle inserted correctly-flat side back and as far as it will go up in the needle bar. The needle needs to be in the up position( to insure this tap the foot control once the needle will lower and the presser foot will be in the pivot position- tap the foot control again and the needle will be in the correct upper position and the presser foot down) or just simply turn the machine off then back on again. Check out page 9 in your users manual for using the needle threader.
Now if you've been threading your machine fine with the threader and now you're having issues, it could be that the little hook that pulls the thread thru the needle has become bent. Lower the presser foot, bring your needle threader down and forward just enough behind the needle where you can take something flat like a metal nail file and gently put it in between the metal flanges where the hook is in the middle and gently try and straighten it out on each side of the hook. Be careful we don't want to break it.Then test it by bringing it forward to see if the hook goes thru the eye of the needle.
Now If you've been having issues all along with threading with the threader cause sometimes it takes practice, If you live near a dealer I'm sure they can help you with learning how to do that.
Home some of this helps some what. I don't know how long you've had your machine. If your new or you've had it a while. You weren't specific with what trouble you're having with your auto threader.
You can also email me if you need more help and I'll try and answer your questions. As well as help others.
Happy Sewing!! firstname.lastname@example.org
I have this machine also. Make sure your needle has been placed the right way around w/flat of back needle to back entry port. Also raise the needle up to the highest point it will go, sometime the alighmnet is off and if this doesn't work then you may need a service call.This machine is made by Janome for Kenmore, so most Janome parts will fit yours too.
Thread the machine to the point where the thread is in the needle bar thread guide. With you left hand hold the upper thread towards you. With your right hand pull down on the threader unit and twist it so the tiny hook goes through the eye of the needle and hold it there. Now take the thread that you are holding in your left hand and pass it to the rear of the machine under the small guides on the threader hook. Release the threader mechanism and the thread and the tiny hook should pull a small loop through the eye. Pull on this small loop (which will be on the right side) all the way through the eye. Viola!
Check you needle size. On my machine the needle threader does not work with the smaller needles, 9/65 and 11/75. The eye of the needle appears to be just short of the hook on the needle threader. I have no problems threading needles in larger sizes.
A new part is faster and easier but sometimes the problem is a bent hook( the tiny part which goes through the eye of the needle). Remove the needle to see the part better and pull the threader down. Look in the very center of the threader for the hook. It is probably pushed to the right.Using a small screwdriver or other thin piece of metal, force the hook back to the center. Try it and continue until it enters the eye again. By the way, a Singer dealer can get this part for you for under $10. sewman7
You need to check to see that there is a small hook going through the eye of the needle when you use the threader. A flashlight or bright light will help. So will a magnifying glass. If it isn't, then no amount of trying will help. If it goes through the eye, you need to see that your thread hooks into it so that the thread can be pulled through. sewman7