Question about Epson RX620 All-In-One InkJet Photo Printer

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Epson Stylus 3900 - printing green tones instead of grey

This printer is now 12mths,3weeks old - just out of guarantee and has suddenly begun giving me green toned photo's.  Have done all the usual cleaning/aligning checks, nozzle checks and replaced cartridges but nothing helps.

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  • Anonymous Nov 05, 2007

    Tries printing in "greyscale" - still the same problem.

    Any ideas anyone?

  • prowlerat Jan 09, 2008

    I have a Samsung CLP 600 Series E color laser printer and I'm having the same problem. It's printing grey of any shade, included desaturated images, as a greenish blue. I'm trying to print a graphic with a drop shadow and this just isn't getting it! Any thoughts?

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3 Suggested Answers

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Posted on Jan 02, 2017

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chazman05
  • 48 Answers

SOURCE: I NEED MANUAL FOR REPAIR EPSON STYLUS CX-3900

http://tech.epson.com.au/downloads/message.asp?platform=winxp&techtips=techtips&EmailAdd=&MetricIDReturned=2694589&submit=Search+%3E%3E&sCategory=Multi_Functional&id=styluscx3900

Copy and paste link in browser then download the user manual.

Posted on Dec 16, 2008

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cns assoc
  • 677 Answers

SOURCE: My epson stylus photo R360 printer has suddenly

Did you use Epson Genuine Cartridges?
Epson Requires Genuine Epson Cartridges. !!!!!!!!

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. That sounds like your problem. Also in Purchasing the Brother's . Color that should be Yellow, will turn out Green, Blue Brown, etc.
These printers have a chip, that will detect if it is Generic or Genunie. When using Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Posted on Jan 23, 2010

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Hope this help

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I NEED MANUAL FOR REPAIR EPSON STYLUS CX-3900


http://tech.epson.com.au/downloads/message.asp?platform=winxp&techtips=techtips&EmailAdd=&MetricIDReturned=2694589&submit=Search+%3E%3E&sCategory=Multi_Functional&id=styluscx3900

Copy and paste link in browser then download the user manual.

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I solved this problem but probably not what the printer manufacturer would recommend! The reason you are just getting grey is that the black ink cartridge is either empty or dried out from non use and only the color cartridge is working. I had the same problem after being away for 5 months. I put the printer cartridge in a bowl of warm water to disolve the dried out ink on the print pad. I dried off the cartridge with a soft cloth and then it worked perfectly.

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