Question about Sony Playstation 3 (PS3) Console

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I updated my ps3 this afternoon, then watched a blu-ray, shut it off, then turned it on 30 mins later to watch another movie and the ps3 won't recognize a blu-ray or a ps3 game, what is wrong?

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You killed the laser.

Did you update the firmware while there was a disc inside the machine?

Posted on Jun 15, 2009

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to answer that will need more info as to does this happen when u try to watch every movie? Does it happen when u play games? Are u playing blu ray or dvd?

Feb 18, 2015 | Sony Playstation 3 (PS3) Console

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Some newer blu ray discs require that your system be updated to view the movie. This is due to a security "encryption" set by various movie companies. (they are trying to prevent people from copying their movies).
If your PS3 is connected to the internet this should be done automatically when trying to view the movie.
hope it helps
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Upgraded ps3 to firmware 3.01. Now my ps3 will not play blu-ray movies or blu-ray games. Any suggestions


Try these http://www.youtube.com/watch?v=Gp5FoFKEltg&feature=related http://www.youtube.com/watch?v=_r1AebrHVEk

Oct 08, 2009 | Sony Playstation 3 (PS3) Console

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Jun 17, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Updated System, system won't recognize game or blu ray


I have a solution.

You go to the settings on your PS3 a 'Restore PS3 System'. Once clicked, choose the 'Full Format' This DOES work. I had the same problem with my PS3 last week, (10th June) so i phoned up Sony Support and they told me to do this.

I thought that i would have to replace my Blu-Ray drive but never had to because of this! Theres a few downsides to this....1. its takes approx 28hours to complete and 2. it will delete everything from your hard drive: music, vids, demos, game saves the lot. But if you have an external hard drive then you can back up everything onto there, then do the restore. Once you have done it you can then put all your backed up data back on.

Plus you can still get all your purchased downloads from PS store back and it also keeps all your online activity i.e your level on COD4-5 an fifa ultimate team is still there ect. Other option which will have the same affect but wont take so long is to format the PS3 again found in the settings menu on the PS3. I would suggest to Restore PS3 System before spending money on replacing the drive when you might not need to.

Note: Again, this advice was given to me by the Sony Support line when i had the same problem on 10th June 09. I Phoned the PS3 line to confirm that i needed the Blu-Ray drive replacing, which to my suprise i didnt!

Jun 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont play Blu-rays!!!!


the faint lines are nothing. its just smudging or something. the main reason why a ps3 wont play a clean bluray movie is if your system is in need of an update if you have already done that then it may be an issue to call sony with...

Jun 14, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 not reading discs!


what is wrong is when you got the blue ray set up it was probly set up diff.if it is not reading games or movies then you eye is scrached.the eye if u dont know is what reads everything

May 27, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 not reading discs!


If you keep on getting this problem you will need to send it in to get it fixed, or you can actually readjust the laser from home.
To do this you can use a good repair guide.

May 27, 2009 | Sony Playstation 3 (PS3) Console

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is ther firmware update yet for sony player is that off brand optical cable what setting is sterio on

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1 Answer

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Could be an overheating issue.. Is there enough air circulation around the unit? Is it possibly dusty? try and perform minor servicing (use a can of compressed air incase if there's dust causing problems)

Does this happen on regular dvd's ?

Jun 15, 2008 | Sony Playstation 3 (PS3) Console

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