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One most posible reason is that the grinding coffee passage is blocked so the coffee is not moving up the the group piston and the machine brues without any coffee in piston and you receive only water.
We sugest to move all coffee beans from grinder by hand and the remaing with the help of vacum cleaner. Try to s.ck also everything that is inside the grinding like grided coffee which probably stuck bettween baldes.
Now udjust teh grinder to 2-3 steps more gross coffee and try the machine again. If it works then you should have coffee but not with good cream at top. So try a coplue of coffe more and if everything is ok then ajust back the position of the grinnder but one step at the time so one step back one coffee.
try clean grinder,maybe coffee stuck in grinder or your brew unit plugged out,oryour coffe too fine.go on espressotec logo there you can find how you can clean grinder,good luck. please can you mark rate
Remove the Brew Unit from the maschine and clean it very well und running water. Thn go into the Main menu and switch back all settings to factory defaults. Then take a vaccum cleaner and put the pipe in the small hole where the coffe falls into the brew unit (knock a bit on the maschin inside). Put out the bean container and do the same with the hole where the beans go into the grinder. Then put everything back in and start a cleaning process for the brew unit (do it 2 times). After that your Problems must be gone. The Problem is between the grinder and the brew unit. the grinded coffee has bee stuck and is not falling into the brew unit .... that happens when you use beans with lots of oil inside .... or coated beans .... they "glue" the chute .....