Question about Maytag Neptune MAH6500A Front Load Washer

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I have a Neptune front loader that now spins slow on the final spin. Pushing max extract doesn't help. I need help - -wet sheets

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Does the door lock? if the answer is no then you have a blown resister on your main control board R11 and the reason it blew is your wax motor on your door lock is binding up. you need a new control board and wax motor.

Posted on Jun 15, 2009

  • dawnsi2001 May 03, 2011

    I have a neptune front loader and its just not running through the cycle it starts but then stops locks to where I cant open it for about 20 min its not filling up nor drainng the motor spins but manualy only . there is a Lr or L upside down L

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Posted on Jan 02, 2017

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If the appliance does not complete the cycle, then it is probably a fault on the control timer, the part should be replaced.


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1 Answer

What does the max extract feature do


If the washer is removing all of the water from the washer during the spin cycle it is likely working properly. Not an expert but I believe max extract causes the washer to spin for a slightly longer period of time in order to remove more water from the clothes. We use it regularly because our clothes come out to wet otherwise.

May 03, 2009 | Maytag Neptune MAH6500A Front Load Washer

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What will the Max Extract button do?


The max extract button will do an extra spin to get any & excess water out of the clothes. It is a good thing to keep on to help cut down on drying time. If you find standing water in the washer, it is possible the hose is NOT in the correct position.

May 03, 2009 | Maytag Neptune MAH6500A Front Load Washer

1 Answer

Clothes still wet on Maytag Neptune Front load - only light load


any front loader should be operated with more than on piece of clothing in it. otherwise it is unable to balance the load.

Mar 14, 2009 | Maytag Neptune MAH5500B Front Load Washer

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No Spin Cycle


Your machine won't go into spin cycle most probably because it awaits for pump to start extracting water out of the basket. If the "Door Locked" light is on th an it means that either filter, pump or drain hose are clogged (unless pump burned). Turn off machine, unplug the machine, clean the filter, check for foreign objects inside filter and pump housing and finally check/unclog the drain hose.

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This solution is 100% correct, change the : wax motor &control board.I'll be happy to guide you through this if you need me to.

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Kenmore front load wet clothes


Before going further it is important to determine if the machine is reaching full spin. Make sure the unit is set to MAX extract and watch the inner tub. The tub should be spin really fast (1000 rpm's or better) during the final spin. If not you have lost one of the phases on the motor.

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Maytag Neptune Max Extract Quit Working


More information about the problem is needed...there are two levels of spinning..."regular" and "Max Extract" The Max setting spins the tub much faster. If you are having trouble with really wet clothes being left in the washer...haven't really been spun at all...this might have a couple of solutions. First, check the "out of balance" switch (a little plastic square with two green wires attached) located at the base of the tub on the front on my stacked unit. Because of the vibration in the tub, the wires on mine have broken twice.right at the switch. The other possibility is the main circuit board. Check out the internet for solutions/replacements.
My washer's Max setting is not working...and I don't know the reason for this...any help? Thanks...

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