Question about Canon PowerShot S500 IXUS 500 Digital Camera

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Black dot appears on screen and on picture

There is a black spot on the corner of the screen and it is there on the picture when developed.  I think it's dust accumulate on the lens from inside, I did clean the lens on the outside and that didn't fix the problem. How do I fix this problem?  Thanks in advance.

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Re: black dot appears on screen and on picture

Hi mydigihelp,

Thanks for taking time to help with the problem. I called Canon and they took care of the problem for me at no charge. Again thanks so much for your time

Posted on Nov 16, 2007

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Re: black dot appears on screen and on picture

You can open the camera, be very careful to discharge or avoid the flash, IT HURTS!. From there, you can access the LCD assembly, if you take that off, you should be able to access the back of the lens. On the lens is a CCD assembly that is fastened down usually by star screws. The dot might be on the CCD, you can try cleaning that, or else if you remove the CCD that gives you access to the back part of the lens.
Good luck!

Posted on Nov 16, 2007

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