Go to this link:
http://www.hardreset.eu/htc_touch_elf_p3450_hard_reset_soft_reset_en.html
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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