Where is it located and what does it look like?
The best way to find what you are looking for is to look at your printwheel. Right in the middle of the carriage there is a part that hits the printwheel. That is called the hammer. If you look down on the left side you will see a blue piece of rubber that attaches to the hammer. If you continue to look further down the hammer you will see the solenoid that activates and hits a screw that sticks out from the hammer. The end of the solenoid is where the "cap" can be attached. You do not have to remove the solenoid to install the repair "cap" if that is what you are really looking for. A technician can put in a new cap in less that 30 seconds.
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