Question about Samsung SCX-4100 All-In-One Laser Printer
So I thought my problem was solved with the jam error. The error has cleared, and it now prints, but it jams every time saying "paper jam check inside / no cartridge". I open the door and shut it and the paper advances a little and jams again, then I open the top and can easily pull the paper out, but then it tries to print it again and the same thing happens and I can't clear the print job unless I turn off the printer with the paper jammed in it, but when I turn it back on again the paper comes out all the way all on its own. Any suggestions?
This is a common issue if you are using generic or remanufactured toner cartridges. However, if you are using authentic Samsung cartridges, then check that the paper size is correctly defined in the application you are printing from (i.e. Word, Excel, etc.). If both issues are ok, then my last guide is to take the unit to an Authorized Service Center and have the paper path senors replaced.
Posted on Nov 01, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 20, 2017 | HP Office Equipment & Supplies
Jul 23, 2015 | Canon PIXMA MP-160 INKJET PRINTER...
What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
Jun 30, 2011 | Lexmark E232 Laser Printer
Jul 27, 2010 | HP Officejet J5780 All-In-One Printer
Jan 04, 2010 | Canon PIXMA MP470 All-in-One Printer
Dec 06, 2009 | HP PSC 2210 All-In-One InkJet Printer
Aug 15, 2009 | Brother Office Equipment & Supplies
Jun 14, 2009 | Brother HL-2170W Laser Printer
161 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: