Question about Sony Cyber-shot DSC-H2 Digital Camera

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Sony cybershot stopped working..my camera closes down as soon as i open it.i hv dropped it once..also its lens r projected out so what can be solution to open it?

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Hello, I need help! My camera will turn on, the screen states the lens cap is on, when I remove the cap, it looks like it's ready to take a picture and then I snap a picture and it shuts off. When I preview the pictures, the new picture is not there

Posted on Jul 21, 2009

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Please try Power Resetting the Camera.
To Power Reset the Camera, First, please turn OFF the Camera.
Then, remove the battery pack from the Camera.
Then, press and hold the POWER button on the Camera for 30 seconds.
Then, reinsert the battery pack and check whether the issue is resolved.

Posted on Jun 17, 2009

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Posted on Jan 02, 2017

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Sony Cybershot DSCW350 - Camera got dropped with the lens out. While I was able to straighten it out, the lens will no longer completely close (although it clicks like it is trying to) and I continue to...


It seems that some small part inside the lens is broken and prevents moving. Usually not fixable by user :-( I am afraid you will need help of service personnel.

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Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
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PS Tried the Sony online chat support - useless!!!!

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