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Cant get roku to connect to internet

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Posted on Mar 26, 2014

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My internet it's not connecting to my Roku what should I do?


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Cant connect to the wireless net work


You probably have a slow internet connection. It is recommended that you have a minimum 25/25 Mbps connection from your provider. If you do then the Roku might be too far from your wireless router. Try to move the router closer to the Roku if possible. The best way to watch streaming video is with a wired Ethernet connection with a Roku 2 or other wired device.

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Cant get to conect were do i put code


Hi! Based on your statement, it is safe to say that you have already connected your Roku player to your network and it's giving you a link code. To link the player to your Roku account, open a browser on your computer and access roku.com/link. It will give you a field to enter the code. Once done, it will then ask you to create a Roku account. You'll be asked to enter your credit card information, this is for your own convenience incase you wish to purchase a channel on Roku in the future. You don't have to worry because you won't be charged of anything unless you purchase it. A $1 will be hold off from your credit card as a confirmation that your account is active.

Once done, it will ask you to select channels that you want to add on Roku and then follow the instructions. Then wait for the TV to sync with the account. Then you're ready to go.

If you have any question or clarification, please contact roku support. visit support.roku.com.

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My Player was connected to my internet provider but somehow was disconnected I re entered the wireless info and roku sent me a code to enter to link the player I went to roku.com/link to enter the code...


You have to go to www.roku.com and sign up for an account. Once you have signed up for an account (yes you have to give them your bank stuff in case you use a pay channel) on your account page there at the bottom right of the page is a link to "Link A Player". This is how you get your code.

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1 Answer

To set up roku with netflix


To setup a ROKU player for the first time can be a tedious process. There are many steps but it can be done. You have to have high-speed internet service and a router linked into your home network. You need an ethernet cable for a wired router or you need a wireless router.
Look at the following
http://support.roku.com/entries/244199-how-do-i-set-up-my-roku-player
LIVE CHAT is available on the ROKU website
Also support forums. Many issues have already been solved.
http://forums.roku.com/
Basically your TV is connected to the ROKU box which is connected to your router which is connected to your internet service. You must have a current NETFLIX account setup.
You need a computer to activate Netflix. Use the ROKU remote to startup the process and follow the instructions on your TV. Look at this video on setting up ROKU.
http://support.roku.com/entries/402905-how-to-set-up-roku

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Can't find roku.com/link to enter code


where do I enter my code I reset my roku to factory reset?

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