This is commonly caused by a lid switch malfunction. If the washer fills and won't do anything, or stops right after the wash cycle and then does not advance to the rinse cycle and drain, this is commonly caused by a lid switch malfunction. The lid switch is usually mounted under the washer
top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim
of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim
) and make sure they are snug.
If not activated by a lid strike, other models have the lid switch located under the washer
casing next to one of the lid hinges. It is activated by a rod contacting an actuator. The mounting scews for this type are located under the operator console.
If you determine the switch to be defective, the following link explains how to access the washer interior and replace one:http://www.fixya.com/support/r385198-replacing_lid_switch
If the switch requires replacement, a new one can be purchased on line at appliancepartspros.com, searspartsdirect.com, pcappliancerepair.com, or repairclinic.com. The average cost of a replacement is $25 to $35.
NOTE: Pounding on the lid or storing heavy items on the lid can contribute to premature failure of the lid switch.
If you have questions, please let me know. I hope this helps you.