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Phone(Hauwei M886) has no sound when screen is unlocked

My Hauwei mercury M886 has an option for making sound when the screen is unlocked, or buttons are pressed and this is not working. The phone doesn't make the "unlock screen sound" when it's unlocked, nor does it make the sound when the buttons are pressed, and I made sure the boxes for these options were checked. It stopped working a couple days ago, and came back last night, but it's gone again today. I have done everything from taking out the battery, and leaving it out to pressing the volume soft key all the way up, so the volume is working fine, just don't hear the "unlock" sound when I unlock the screen.

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  • Nicole Colbert
    Nicole Colbert Mar 28, 2014

    There is a shutter sound that the phone makes when you press the button to lock it, and when you touch the screen to unlock it. This sound is gone, along with the pop sound that the phone makes when you touch the screen to choose an app. All I feel is vibration, like it's stuck on vibration, but my volume is turned all the way up as far as it can go. The is no sound when plugging in the charger either.

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