Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Printer- On Line/Error
Download the status monitor for the ML-1710 and when you switch on the machine the monitor should help to give you an indication of what the error is. Post that info back here for further help. Unfortunately there is insufficient information here to help you further. The status monitor may give you an error code - this will help us help you further.
Posted on Sep 16, 2007
The error message is related to the card that connects the printer to the network. The card is most likely bad. You may be able to clear the message by turning the machine off for 20-30 min, however this does not always work. If the error persists, you should turn off the machine, remove the card (it is in the back where the cables plug in, it has a connector similar to a large phone cord and can be removed by loosening the two thumb screws and sliding it straight back) and hook the printer directly to the PC with a parallel cable. You can also order a new card (Part#J3113A) online, but it will take some time and needs to be configured after installation.
Hope it helps,good luck to your daughter with her paper!.
Posted on May 15, 2008
my printer, I got error of "PC cannot send data to printer. Please check power and printer cable connections and retry printing". Please help me.
Posted on Apr 10, 2013
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