Question about Dell H515C High Yield Yellow Toner Cartridges 9K Yield

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Dell H515C Yellow Toner Cartridge is spilling toner

The toner cartridge is spilling toner. It acts like something is prohibiting the roller from moving. Is there a safe way to clean the roller to see if this helps?

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  • Dell Master
  • 1,362 Answers

Usually when toner spills from the cartridge, it's due to a bad recovery blade or mylar. There is a clear plastic that runs the lenght of the / toner it may be bent.

Posted on Mar 26, 2014

  • 1 more comment 
  • Tammy Hamm
    Tammy Hamm Mar 26, 2014

    Thank you for your reply. The clear plastic doesn't appear to be bent. Do you know if it is possible to turn the roller to check for obstruction?

  • CheckitRight
    CheckitRight Mar 27, 2014

    when you say roller are you referring to the gear that turns the toner? you shoould be able to turn it by hand and see if itrotates freely.

  • CheckitRight
    CheckitRight Mar 27, 2014

    sometimes I have seen a peice of paper or staple get in between rollers and cause that leak

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Hi- I have an MF8170c. The green "recv'd in memory" indicator is lit and I know there are documents que'ed that are waiting to print. I changed a printer cartridge that was I was being...


Replacing the Toner Cartridges


If printout becomes faint or inconsistent, the reason may be that the lifetime of the toner cartridge has been reached even when a message does not appear. Do not continue to use the toner cartridge when there is a deterioration in the print quality.


The lifetime of toner cartridges for this machine is indicated as follows. The number of pages is based on printing a typical document (with a printing ratio of approximately 5 % and print density set to default).
- Black (EP-87) Toner Cartridge Black): Approx. 5,000 pages for printing paper in size of A4 or Letter.
- Yellow, magenta, cyan (EP-87 Toner Cartridge Yellow, EP-87 Toner Cartridge Magenta, EP-87 Toner Cartridge Cyan): Approx. 4,000 pages of printing paper in size of A4 or Letter.


Replacing the Toner Cartridges

When [PREPARE NEW* CART] and then [REPLACE* CARTRIDGE] appears in the LCD, replace the toner cartridge of the indicated color with a new toner cartridge.

* Indicates either "C", "M", "Y", or "K"


Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire.


If toner gets onto your hands or clothing, wash it off immediately with cold water. Do not use warm water as this may set the toner permanently, and you may not be able to remove the toner stains.


Use only toner cartridges intended for use with this machine.

Press .


Press or to select [MAINTENANCE], then press .


Press or to select [CHANGE CARTRIDGE], then press .


Press or to select the cartridge to be replaced, then press .
You can select from the following:
-[BLACK]
-[CYAN]
-[MAGENTA]
-[YELLOW]
-[ALL COLORS]


Lift the scanning platform and open the cartridge cover when the sound of machine operation stop.



Make sure that the toner cartridge you want to replace is at the position for replacing.

If the spent toner cartridge is not in the replacement position, close the cover, then open it again when the sound of machine stops. Repeat this process until the cartridge you want to replace is in the correct position.


Remove the toner cartridge from the machine.
Hold the grip on the toner cartridge and lift it straight up.



Confirm the color of the label on the toner cartridge holder, then take out a toner cartridge of the same color from the protective bag.
Open the protective bag with scissors, so as not to damage the cartridge.


Keep the protective bag in which the cartridge came in. It may be required when taking out the toner cartridge for machine maintenance.
Be careful not to hold or touch the prohibited portions such as the sensor or electrical contacts. It may result in damage to the machine.



Hold the toner cartridge as shown in the figure, shake it gently 5 or 6 times from side to side (1), then back and forth (2) to evenly distribute the toner inside.


If toner is not distributed evenly, it may result in a deterioration of the print quality. Be sure to carry out this procedure properly.
Be sure to shake the toner cartridge gently. Toner may spill if the cartridge is handled without caution.

Remove the protective cover. Hold the protective cover and remove it as shown in the figure.



It may be a little snug, but it will pull off.

Do not touch or hold the developing roller. The image quality may deteriorate if you do. Do not apply shock to the toner cartridge memory or bring it near magnetic waves as this may result in damage to the machine.
Keep the protective cover with which the cartridge from removed. It may be required when taking out the toner cartridge for machine maintenance.


Place the toner cartridge on a flat surface, then pull out the sealing tape (Approx. 45 cm (17.72") in length) while supporting the toner cartridge.
Hold the tab on the sealing tape and pull it straight out.



If the sealing tape is pulled out forcefully or stopped at midpoint, toner may spill. If toner gets into your eyes or mouth, wash it away immediately and consult a physician.

Do not pull the sealing tape diagonally, upwards, or downwards. If the tape is severed, it may become difficult to pull it out completely.
Pull out the sealing tape completely from the toner cartridge. If the sealing tape remains in the toner cartridge, it may result in a deterioration in print quality.
Dispose of the sealing tape according to local regulations.


Hold the grip on the toner cartridge and install it in the machine.
Position the triangular mark on the toner cartridge with the triangular mark on the machine and instlal the toner cartridge.


When the toner cartridge is installed properly, the label on the cartridge and on the toner cartridge holder will be aligned as shown in the figure.




Close the cartridge cover and lower the scanning platform.

The toner cartridge holder will rotate automatically.

Aug 31, 2011 | Canon imageCLASS MF8170C All-In-One Laser...

Tip

When u print if u r getting the Horizontal or vertical line then follow these...


If the print is a dismal gray rather than a sharp black, you are probably almost out of toner. This can manifest itself evenly across the entire page or in splotches or stripes, depending on the printer.
Sometimes you can wring a little bit more out of a toner cartridge by taking it out and gently shaking it from side to side (never up and down, as toner can spill out). You can also try turning up the printer’s contrast adjustment, if it has such a knob (usually on the back side if it exists). Faded print can also result from a dirty corona wire, because a dirty wire inhibits a full electrical charge from being passed.
If the printouts are consistently varied in density, and you have to frequently remove the toner cartridge and shake it to redistribute the toner inside it, make sure the printer is sitting on an even, flat surface.
Horizontal black lines
A horizontal black line on the printout is probably the result of a dirty or damaged roller. There are lots of rollers in the printer, and you can use the space between the lines on the page to determine which roller is causing the problem. Measure the distance between the errant black lines on the page and then use Table A to determine which part might be causing the problem. Table A
Distance between lines
Faulty part
0.5”
Registration assembly
1.5”
Upper registration roller
1.75”
Lower registration roller
2.0”
Toner cartridge developer roller
2.56”
Lower fusing assembly roller
3.16”
Upper fusing assembly roller
3.75”
Toner cartridge photo drum
Regularly spaced splotches
If there are evenly spaced black spots but they don’t extend all the way across the page, the problem is probably a scratch or flaw in the drum or a build-up of toner on the fusing roller. If the spots are less than three inches apart vertically, it’s probably the drum, because the drum has a larger diameter than the fusing roller.
Vertical black line on edge of page
This can indicate an almost empty or faulty toner cartridge or (less frequently) some spilled toner inside the printer.


on Aug 28, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Why is there black line printed across the page in 3 different areas when something is printed. I changed the toner catridge.


This is nearly always the fault of the toner cartridge. The previous cartridge may have left toner on the transfer roller and this may have contaminated the new toner cartridge. Take the toner cartridge out and inside the printer under where the toner cartridge goes you will see a felt roller that goes across the printer and has a gear at one end. Wipe this roller with a dry clean lint free cloth, rotating it to make sure it is completly clean.
Check the blue coloured drum on the toner cartridge to see if there is a black line going across it. If so clean it with the same dry clean cloth.
If this does not work then I suggest you buy a genuine toner cartridge and try that.

Jun 10, 2011 | Samsung ML-2510 Laser Printer

1 Answer

Am getting some smudging on my prints on my hp cp 1215. Is this a printhead problem? Any help would be appreciated...


This is a cartridge related issue. Open the front cover (pull back from top) and pullout the toner cartridge tray. Carefully remove toners one by one and clean the green rollers gently with a dry, lint free cloth. When you would remove the last yellow toner, look under the tray for any spilled toner and clean it (if any). you may need to repeat this process more than once.

Hope it helps! Good Luck!
CreativeTECH

May 02, 2011 | HP LaserJet CP1215 Color Printer

3 Answers

Printer is leaving yellow streak down right side of paper


That usually happens when a toner cartridge is getting low or old.
Replace the yellow toner cartridge. If you have done that then the other most likely solution is that you need to change the drum.

Apr 20, 2011 | Brother HL-4040CN Laser Printer

1 Answer

Hp laserjet 1100 toner catridge refill?


Hi follow these steps..

1.Purchase a refill kit for your model of printer. It is important to purchase a refill kit designed for your specific model, since generic refill kits do not work well with HP printers. There are a number of places to buy these kits, but you must make sure you get the right kit for your printer model

2.Take the toner out of the printer and clean it carefully. Over time toner cartridges will accumulate paper dust, dried toner and other debris, and all of this must be cleaned away before the cartridge is refilled.

3.Flip the cover out of the way to expose the developer roller, then use a soft clean cloth to clean the roller. It is important to clean this roller before refilling the cartridge.

4.Make a small hole in the toner cartridge, using the instructions provided in the refill kit. It is important to follow the refill kit instructions carefully, since the toner refill process will vary from model to model.

5.Place the replacement toner in the hopper, then carefully pour it into the HP cartridge. Be careful not to spill any of the toner, and if you do spill the toner be sure to clean it up promptly. Reseal the hole you made after the cartridge has been refilled.

6.Sit the refilled HP cartridge on a clean flat surface and let it remain there for 20-30 minutes. Pick up the cartridge and make sure no toner has leaked out. If you do see any leaks you will need to reseal the hole you made again.

7.Pick up the cartridge and make sure no toner has leaked out. If you do see any leaks you will need to reseal the hole you made again.

Good Luck & cheers:-)

Jun 30, 2010 | HP LaserJet 1100 Printer

1 Answer

Dell Laser 5100


Means the Yellow Toner Cartridge is not communicating with the printer. If you've installed a third party yellow toner cartridge, go to the Dell Printer Configuration Web Tool to set the toner to non-Dell toner. If it is a Dell cartridge, the procedure is to turn the printer off, wait 10 seconds, and turn the printer back on.

Feb 24, 2010 | Dell 5100cn Laser Printer

2 Answers

What does it mean when the printer says "prepare new k cart"


It means that the black ink cartridge is going to be used up soon so you would better get a replacement at hand to avoid interruptions.Probably REPLACE K CARTRIDGE will appear sometime later.

To replace cartridge do as follows:

Get a Black (EP-87) Toner Cartridge.

  1. Press <Menu>.


  2. Press <la.gif> or <ra.gif> to select [MAINTENANCE], then press <Set>.


  3. Press <la.gif> or <ra.gif> to select [CHANGE CARTRIDGE], then press <Set>.


  4. Press <la.gif> or <ra.gif> to select the cartridge to be replaced, then press <Set>.
    Select [BLACK]



  5. Lift the scanning platform and open the cartridge cover when the sound of machine operation stop.
    open_scanning_platform_open_cartridge_cover.gif


  6. Make sure that the toner cartridge you want to replace is at the position for replacing.
    make_sure_spent_toner_is_in_position.gif
    Ifthe spent toner cartridge is not in the replacement position, close thecover, then open it again when the sound of machine stops. Repeat thisprocess until the cartridge you want to replace is in the correctposition.


  7. Remove the toner cartridge from the machine.
    Hold the grip on the toner cartridge and lift it straight up.
    remove_toner_cart.gif


  8. Confirm the color of the label on the toner cartridge holder,then take out a toner cartridge of the same color from the protectivebag.
    Open the protective bag with scissors, so as not to damage the cartridge.
    remove_cart_from_bag.gif

    important.gif
    • Keepthe protective bag in which the cartridge came in. It may be requiredwhen taking out the toner cartridge for machine maintenance.
    • Becareful not to hold or touch the prohibited portions such as the sensoror electrical contacts. It may result in damage to the machine.
      dont_touch_cart_contact_sensors.gif


  9. Hold the toner cartridge as shown in the figure, shake it gently 5 or 6 times from side to side (1), then back and forth (2) to evenly distribute the toner inside.
    shake_cart_evenly.gif

    important.gif
    • Iftoner is not distributed evenly, it may result in a deterioration ofthe print quality. Be sure to carry out this procedure properly.
    • Be sure to shake the toner cartridge gently. Toner may spill if the cartridge is handled without caution.

  10. Remove the protective cover. Hold the protective cover and remove it as shown in the figure.
    remove_protective_cover_cart.gif

    note_white.gif
    It may be a little snug, but it will pull off.

    important.gif
    • Donot touch or hold the developing roller. The image quality maydeteriorate if you do. Do not apply shock to the toner cartridge memoryor bring it near magnetic waves as this may result in damage to themachine.
      dont_touch_developing_roller_cart.gif
    • Keepthe protective cover with which the cartridge from removed. It may berequired when taking out the toner cartridge for machine maintenance.


  11. Place the toner cartridge on a flat surface, then pull out thesealing tape (Approx. 45 cm (17.72") in length) while supporting thetoner cartridge.
    Hold the tab on the sealing tape and pull it straight out.
    pull_out_sealing_tape.gif

    caution.gif
    Ifthe sealing tape is pulled out forcefully or stopped at midpoint, tonermay spill. If toner gets into your eyes or mouth, wash it awayimmediately and consult a physician.

    important.gif
    • Donot pull the sealing tape diagonally, upwards, or downwards. If thetape is severed, it may become difficult to pull it out completely.
      dont_pull_tape_at_angle.gif
    • Pullout the sealing tape completely from the toner cartridge. If thesealing tape remains in the toner cartridge, it may result in adeterioration in print quality.
    • Dispose of the sealing tape according to local regulations.


  12. Hold the grip on the toner cartridge and install it in the machine.
    Position the triangular mark on the toner cartridge with the triangular mark on the machine and instlal the toner cartridge.
    install_cart_in_machine.gif

    Whenthe toner cartridge is installed properly, the label on the cartridgeand on the toner cartridge holder will be aligned as shown in thefigure.

    align_label_on_cartridge_and_machine.gif


  13. Close the cartridge cover and lower the scanning platform.
    close_cart_cover_lower_scanning_platform.gif
    The toner cartridge holder will rotate automatically.

Nov 27, 2009 | Canon imageCLASS MF8170C All-In-One Laser...

1 Answer

Replacing Dell Laser printer cartridge 1720


Open the front cover by pressing the button on the left side of the printer and lowering the cover.
Press the button on the base of the toner cartridge assembly.
Pull the toner cartridge up and out using the handle.
Unpack the new toner cartridge.
****Rotate the cartridge in all directions to distribute the toner****
Install the new toner cartridge by aligning the white rollers on the toner cartridge with the arrows on the tracks of the imaging drum and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed.
Close the front cover.

Dec 23, 2008 | Dell Laser 1720 Printer

2 Answers

I have a Ricoh Aficio 2018 PhotoCopier. Recently it ran out of toner. I reinserted the old cartridge which I had re-filled with toner (ricoh). However the off-side (non-copy side) of the sheets are dirty -...


You probably have a toner spill which has gone under the transfer roller. Open the right side of the machine and you will see a dark colored roller on the inside of the open part. Stydy it very carefully and you will see how to remove the roller including it's holder. be carefull of the springs, they love to escape. also watch as to how the bushings and gears are assembled so you get them back on properly. Clean any toner out from underneath the roller, replace the assembly and run 10 copies of a white piece of paper. this roller runs on the backside of the paper and can cause your problem. Hope this works for you. Check your paper tray as well as toner can migrate down into them.

Dave T

Jul 27, 2008 | Ricoh Aficio 450 Copier

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