Question about Office Equipment & Supplies

Open Question

Canon Pixma MP270 scan function does not work

Hi, my mother has a Canon MP270, recently she can not scan any documents with the scanner. Each time she presses the scan button on the top of the machine it says that 'The scanner driver may not have installed correctly. Reinstall the driver and then retry.' I have uninstalled the programme, then re-installed using the disk that came with the printer, still no joy. I then downloaded two separate MP driver "fixes" from the Canon Europe website, and still no joy, I then updated the drivers from the Canon website, and still nothing. I am at a loss as to what to do next, has anyone else had the same problems? We are using a Windows Vista Home Basic 32 bit operating system and Windows 7 Starter 32 bit operating system. Thanks in advance. Laura

Posted by on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 76 Answers

SOURCE: canon MP600 won't scan

i would say maybe first step os to unistall all canon mp600r software includin scanning programs and reinstall them and see if it then works. this might cure your fault but make sure you do it from the setupdisc not the canon website.

Hope this helps

Posted on Oct 20, 2008

  • 566 Answers

SOURCE: I need to install/update my Canon Pixma iP1700

Are you downloading the correct driver?
You should install a full driver, not an update, because updates sometimes require that a driver is already installed.

If your system is Vista 32-bit, you should be downloading and installing iP1700 Printer Driver Ver. 2.00 (Windows Vista/XP/2000)
Name of the file: ip1700vst200ej.exe
Version: 2.00
Size: 4.29 MB
Date: 09/26/2007

Go to to CANON support homepage for your printer:

Under the "Drivers & Downloads" tab, select your OS and then click the file link under the "Driver" section.
Read and follow the installation instructions in the next page.
Do not connect the printer to the computer prior to installing the printer driver. Do it only if and when the installation process tells you to do so or after it is concluded.

After installing the driver, you can also download and install the software for your printer and OS available from the software section of the downloads page.


For more insformation on how to install the driver and software, make sure you read the FAQS:
8. How do I install the software / driver - Windows?
and especially
9. How do I install using a downloaded driver?
To access this FAQS, click the "Support and Service" tab on CANON support homepage refered to above and then click on the 'Frequently Asked Questions" link.
Good luck!

Posted on Sep 06, 2009

  • 1447 Answers

SOURCE: can not intal canon pixma mp 140 on windows 7 32 bits

it is problem your printer driver or oparating system is corupt by virus please install again or
setup add printer then if you are saw a new hardware detect then select devise driver

Posted on Sep 28, 2009

  • 16 Answers

SOURCE: I need printer drivers for

They only have a beta driver right now for Win7. It should work, but being a beta, there could be a few odd issues. Here is where to find them...
and click this link...
GDI Printer Driver without installer (Beta)Windows7
Hope this helps...

Posted on Jan 03, 2011

Testimonial: "Many thanks MetalWych for your prompt response. I'll certainly give it a try."

  • 10421 Answers

SOURCE: I cannot get my new

Please get new driver here:
jay uhy

Posted on Feb 12, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I scan with my printer?

Have you got installed the Canon software? Is it recognized by your system as a scanner?

Apr 28, 2015 | Canon Pixma MP270 All-in-One InkJet...

1 Answer

Canon PIXMA MP270 won't scan error E31?

You can dismiss the error with the Green button with the "COLOR" label.

Jan 18, 2012 | Canon MP270 All-In-One InkJet Printer

1 Answer

I have a cannon mp270 printer /copier /scanner and when I scan a document there is a thick black line down one side which obscures text/ photos etc. I have cleaned the glass. It is only 9 months old. Any...

that sounds like one of the scanners bulbs is not working correctly. since the unit is most likely still under the one year manufacturer warranty I would recommend that you contact the manufacturer for warranty replacement.

May 23, 2011 | Canon Pixma MP270 All-in-One InkJet...

2 Answers

My canon pixma 160 does not scan because I don't have ink> how can I scan without ink?

You will need ink for the printer to work.
The printer will not start any operation if there is an error.
In this case E4 E5 E7 will shown on th LED

Dec 26, 2010 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

I recently bought a Canon PIXMA MX320 all in one printer with my macbook. It works fine, but I can't figure out how to scan an image onto my laptop.

You need to control the scanner through your PC with canon software that came with your scanner otherwise you cant scan anything..first open the printer/scanner software ,select scanner,then place your document and command "scan" from the software.
Good luck, do rate the solution if helped

Nov 27, 2010 | Canon PIXMA MX320 Color USB InkJet Printer

2 Answers

Hi, I have Canon Pixma MP270. IS it possible to scan photo negatives and change to colour prints. thanks. Blair

A multi-purpose printer scanner cannot scan negatives or slides.
You need a slide scanner or a flatbed scanner that is capable of scanning negatives and slides. Not all flatbed scanners are capable of scanning slides and negatives.

Sep 27, 2010 | Computers & Internet

1 Answer

I have a canon MP270 printer. I have installed the proper drivers off of the CD onto PC (Vista). I can get it to print fine, but it won't scan. It shuts down the Navigator EX program once it is scanned....

Please got to Canons web site and make sure you get the latest drivers for Vista. Programs/drivers on CD's are often out of date as goods stay on the shelf for some time. I think you will find once you have done this it will function properly

Jul 18, 2010 | Canon Pixma MP270 All-in-One InkJet...

1 Answer

How do i scan a document to file using a Canon MP270 Printer?

Even if I try to scan from the Canon and not from the computer I cannot scan as pdf only as an jpg image

Can someone give me a hint to solve this?

Jun 24, 2010 | Canon Pixma MP270 All-in-One InkJet...

3 Answers

I have pixma MP145. i want use my scanner corectly

you have to install the scanner driver & application in able to use the scanner to scan documents.

here is the driver for your scanner, download & install it.

Canon PIXMA MP145 Printer Driver 1.05 For Windows Vista(32/64)/XP

Jul 09, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer


As with most scanners, place the document in the scanner for scanning. Open the software that you wish to use. Select "File" from the menu and then "Import". Your scanner interface listing should appear. Click on the device to begin your import from your scanner. Your scanner should scan the document and it will appear in your application. Be advised, Scanners scan in a Graphic format. To edit in a wordprocessor you will need some kind of OCR (Optical Character Recognition) Software to convert the graphics into a wordable form for editing.

Jun 11, 2009 | Canon Pixma MP480 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

76691 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides