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Canon Pixma MP270 scan function does not work

Hi, my mother has a Canon MP270, recently she can not scan any documents with the scanner. Each time she presses the scan button on the top of the machine it says that 'The scanner driver may not have installed correctly. Reinstall the driver and then retry.' I have uninstalled the programme, then re-installed using the disk that came with the printer, still no joy. I then downloaded two separate MP driver "fixes" from the Canon Europe website, and still no joy, I then updated the drivers from the Canon website, and still nothing. I am at a loss as to what to do next, has anyone else had the same problems? We are using a Windows Vista Home Basic 32 bit operating system and Windows 7 Starter 32 bit operating system. Thanks in advance. Laura

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 76 Answers

SOURCE: canon MP600 won't scan

i would say maybe first step os to unistall all canon mp600r software includin scanning programs and reinstall them and see if it then works. this might cure your fault but make sure you do it from the setupdisc not the canon website.

Hope this helps

Posted on Oct 20, 2008

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  • 566 Answers

SOURCE: I need to install/update my Canon Pixma iP1700

Are you downloading the correct driver?
You should install a full driver, not an update, because updates sometimes require that a driver is already installed.

If your system is Vista 32-bit, you should be downloading and installing iP1700 Printer Driver Ver. 2.00 (Windows Vista/XP/2000)
Name of the file: ip1700vst200ej.exe
Version: 2.00
Size: 4.29 MB
Date: 09/26/2007

Go to to CANON support homepage for your printer:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=357&modelid=13364

Under the "Drivers & Downloads" tab, select your OS and then click the file link under the "Driver" section.
Read and follow the installation instructions in the next page.
Do not connect the printer to the computer prior to installing the printer driver. Do it only if and when the installation process tells you to do so or after it is concluded.

After installing the driver, you can also download and install the software for your printer and OS available from the software section of the downloads page.

*

For more insformation on how to install the driver and software, make sure you read the FAQS:
8. How do I install the software / driver - Windows?
and especially
9. How do I install using a downloaded driver?
To access this FAQS, click the "Support and Service" tab on CANON support homepage refered to above and then click on the 'Frequently Asked Questions" link.
Good luck!

Posted on Sep 06, 2009

xptareq2000
  • 1447 Answers

SOURCE: can not intal canon pixma mp 140 on windows 7 32 bits

it is problem your printer driver or oparating system is corupt by virus please install again or
setup add printer then if you are saw a new hardware detect then select devise driver

Posted on Sep 28, 2009

  • 16 Answers

SOURCE: I need printer drivers for

They only have a beta driver right now for Win7. It should work, but being a beta, there could be a few odd issues. Here is where to find them...
http://panasonic.net/pcc/support/mfp/dp-1820/gdi/download.html#01-5
and click this link...
GDI Printer Driver without installer (Beta)Windows7
Hope this helps...

Posted on Jan 03, 2011

Testimonial: "Many thanks MetalWych for your prompt response. I'll certainly give it a try."

muntejaya
  • 10421 Answers

SOURCE: I cannot get my new

Please get new driver here: www.driversdown.com/
www.nodevice.com/driver/company/Canon/Printer.html
www.usa.canon.com/cusa/office/products/.../hs_1200ts
jay uhy

Posted on Feb 12, 2011

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