Question about HP Color Laserjet Cm1312 Mfp

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Error 79 Turn off and then on appears. Followed the procedure but problem insists. Downloaded new firmware and run it but no results. Machine was not able to get to steady state.

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  • Panagiotis Blanos
    Panagiotis Blanos Mar 25, 2014

    just realized that when the printer is not connected to the pc via usb there is no error and the printer goes to ready state. But when i connect the usb cable again to the pc 79 error appears. how am I supposed to upgrade the firmware?

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SOURCE: Hewlett Packard Laserjet 2605dn Printer: Error 79 after firmware update

HP has now admitted their firmware update causes an irreversible corruption in the formatter board. It is hard to get them to do this, but I understand they will repair at no cost if they can determine that you did install this update.

Posted on Aug 17, 2012

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I have a designjet 800ps 42" and send me the 79:04 error code, after this happen i change the belt and all the printheads, but it still send me the same error, it said Error Code:79:04 ...


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Hello 3G,

To resolve the issue Error e225,

Turn the main power switch off and then back on-ICMF 4000 series/D400 Series

or

Update the firmware :

There is a risk that the MF4150 will not operate if power interruption occurs
during the firmware update. Please make sure MF4150 is connected to
reliable AC power source.

1. Save the downloaded file "MF4150_FirmwareUpdateTool_V0xx.exe on local drive. (i.e. desktop)
Computer Requirements for update
- Microsoft Windows 2000 or XP (32bit)
- Equipped with a USB port (either 1.1 or 2.0)
- Free disk space: 100 MB or more
2. Make sure that Processing/Data indicator (Green LED) on the MF4150's operation panel is turned off.
If the light is lit or blinking, wait until all the jobs are finished (i.e., COPY, PRINT, and SCAN), and that the Processing/Data indicator is turned off.
3. Make sure that Error indicator (Red LED) on the operation panel is turned off. If Processing/Data indicator (Green LED) is lit and Error indicator (Red LED) is blinking at the same time, jobs are held in the printer memory due to an error, possible cause is out of toner or paper has run out, or toner cartridge is not installed. Check the LCD for and error message and refer to the documentation that came with the printer to resolve the error.
4. Disconnect Fax line cable from the MF4150 to prevent Fax reception interruption during firmware update.
5. Make sure the USB cable is directly connected to the MF4150 and your computer.
  • Do NOT use a USB hub to connect the cable, as it may lead to a connection error.
  • Make sure the machine is not in the Sleep mode (i.e., [Energy Saver] key on the operation panel is leit). To exit the Sleep mode, press [Energy Saver] and confirm that the Energy Saver light is off.
  • You need to log on as an administrator to perform this update.
  • Make sure that no other applications are running on your computer.
6. If [Found New Hardware Wizard] appears on your PC screen, click [Cancel] to exit the screen.
  • [Found New Hardware Wizard] screen may be displayed multiple times. Cancel anytime you encounter this screen while performing this update.
7. Double-click ?MF4150_FirmwareUpdateTool_V0xx.exe? that you downloaded and saved.
8. Double-click "MF4150_V0xx_FirmwareUST.exe" that is in the newly created folder as a result of uncompressed downloaded file.
9. Confirm that the machine is in the ready status, and then click [Transfer]
  • If the printer is not detected: Check if the printer's power is turned on and the USB cable is properly connected. Then click [Retry] to proceed.
10. The firmware is transferred to the printer.
  • Never turn of the power to the MF4150 while firmware is updating. If power interruption occurs while the firmware is being updated the control board will be damaged and will need to be replaced. The replacement of the control board and labor will not be covered under warranty.
  • If an error occurs while transferring the firmware: Check if USB cable is properly connected. Click [Retry] to proceed.
11. When [Firmware transfer is complete] appears, click [Exit].
The printer starts the update process automatically.
<ERASE FLASH ROM> appears on the printer's display while the existing firmware is being erased.
Then printer's display shows <FIRMWARE UPDATE> while updating the firmware.
When the firmware update is complete, the printer's display shows <FIRMWARE UPDATE OK> <MACHINE POWER OFF/ON>
12. Turn printer's power switch OFF, wait 2 seconds then turn the power switch back ON. Check that there is no error on the printer display. Reconnect removed fax line cable.

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Canon imge class mf 4150 e225 eroor?


First:
Try to get the latest firmware at LINK.
Here is how to:
1. Save the downloaded file "MF4150_FirmwareUpdateTool_V0xx.exe on local drive. (i.e. desktop)
Computer Requirements for update
- Microsoft Windows 2000 or XP (32bit)
- Equipped with a USB port (either 1.1 or 2.0)
- Free disk space: 100 MB or more
2. Make sure that Processing/Data indicator (Green LED) on the MF4150's operation panel is turned off.
If the light is lit or blinking, wait until all the jobs are finished (i.e., COPY, PRINT, and SCAN), and that the Processing/Data indicator is turned off.
3. Make sure that Error indicator (Red LED) on the operation panel is turned off. If Processing/Data indicator (Green LED) is lit and Error indicator (Red LED) is blinking at the same time, jobs are held in the printer memory due to an error, possible cause is out of toner or paper has run out, or toner cartridge is not installed. Check the LCD for and error message and refer to the documentation that came with the printer to resolve the error.
4. Disconnect Fax line cable from the MF4150 to prevent Fax reception interruption during firmware update.
5. Make sure the USB cable is directly connected to the MF4150 and your computer.
  • Do NOT use a USB hub to connect the cable, as it may lead to a connection error.
  • Make sure the machine is not in the Sleep mode (i.e., [Energy Saver] key on the operation panel is leit). To exit the Sleep mode, press [Energy Saver] and confirm that the Energy Saver light is off.
  • You need to log on as an administrator to perform this update.
  • Make sure that no other applications are running on your computer.
6. If [Found New Hardware Wizard] appears on your PC screen, click [Cancel] to exit the screen.
  • [Found New Hardware Wizard] screen may be displayed multiple times. Cancel anytime you encounter this screen while performing this update.
7. Double-click ?MF4150_FirmwareUpdateTool_V0xx.exe? that you downloaded and saved.
8. . Double-click "MF4150_V0xx_FirmwareUST.exe" that is in the newly created folder as a result of uncompressed downloaded file.
9. Confirm that the machine is in the ready status, and then click [Transfer]
  • If the printer is not detected: Check if the printer's power is turned on and the USB cable is properly connected. Then click [Retry] to proceed.
10. The firmware is transferred to the printer.
  • Never turn of the power to the MF4150 while firmware is updating. If power interruption occurs while the firmware is being updated the control board will be damaged and will need to be replaced. The replacement of the control board and labor will not be covered under warranty.
  • If an error occurs while transferring the firmware: Check if USB cable is properly connected. Click [Retry] to proceed.
11. When [Firmware transfer is complete] appears, click [Exit].
The printer starts the update process automatically.
<ERASE FLASH ROM> appears on the printer's display while the existing firmware is being erased.
Then printer's display shows <FIRMWARE UPDATE> while updating the firmware.
When the firmware update is complete, the printer's display shows <FIRMWARE UPDATE OK> <MACHINE POWER OFF/ON>
12. Turn printer's power switch OFF, wait 2 seconds then turn the power switch back ON. Check that there is no error on the printer display. Reconnect removed fax line cable.

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Error 79 ...shuts off and the screen says error 79


Hi angelahender:
Here is your problem.
79 Error
PowerOff>PowerOn
The product has experienced an
internal firmware error.
Disconnect the power cable from the
product, wait at least 30 seconds, then
reconnect the power cable and wait for
the product to initialize.
If the error persists, upgrade the firmware.
Firmware update via flash executable
The configuration page lists the firmware version of the product. On
flash-memory-based products, you can update the firmware code by
downloading the latest flash executable for the product and running
the program according to the readme instructions that come with it. If
the firmware should become corrupted or fail (usually because of an
interruption when attempting to update the firmware), the product will
no longer function. In this case, a firmware recovery DIMM is
available from HP.

Hope this helps



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1 Answer

Error code 79:04


From the service manual:

System Error: 79:04
Problem Description: Firmware Error.

Corrective Action: Try the following:
Switch the Printer Off and wait a few minutes. Switch the Printer on again and check if the Error Code has disappeared.
If the Error Code reappears, check for a new Firmware release.

The firmware upgrade and tool can be found here.

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