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Brake repairs I have P&T Explorer from second hand on my buggy the brake is great but when i try to unbreak I need to move the rod manualy on the right side is not moving back. Second think on the right side when I open the stoller the handle bar feel loose ( something not locking) after a while is perfect can you give me advise what happen how I can fix?

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Hi Erzseber,

We recommend you contact Phil and Teds directly for assistance Contact Us phil teds

Posted on Jun 12, 2014

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Posted on Jan 02, 2017

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SOURCE: quinny zapp bar keeps dropping

It sounds like you put too much weight on the back of the buggy - handles at some point.
This happened mine too. it clcks into place but it doent stay up.
I looked intogetting it repaired but it cost too much - in myopinion

Posted on Sep 21, 2008

  • 18 Answers

SOURCE: buggy wont fold down

Problem suggests that you have not followed the user operation procedure correctly and hence damaged the folding mechanism.It is possilble you may have damaged locking gear of the folding mechanism on the left side while trying to fold the equipment sometime during earlier operation.You may like to consult a service engineer to fix the problem

Posted on Sep 08, 2007

  • 13 Answers

SOURCE: Bugaboo Hand Brake

the only way is to call directly to bugaboo because these are inner problems that have to be fixed (if it can) if the stroller is more then 2 years old you might have to go to your nearst retailer and order a new chasis for i it (there around 100.00 to 200 dollars. if you need the exact amount let me now and I can get it for you tomorrow the number for bugaboo is 1-800-460-2922 good luck

Posted on Dec 10, 2008

  • 5 Answers

SOURCE: Main Chassis bar won't lock on one side

We had a similar problem, the right-hand hinge of the frame would not lock and the button was permanently down. What had happened was the handle extension switch housing had come unscrewed and slipped up the frame, causing a small spring to fall out. The lock switches each have a spring which pushes down on a rod inside the frame to lock the hinge. To access the spring, unscrew the handle extension housing and slide it up the aluminum frame. I replaced the missing spring and the frame works perfectly. If the problem is with the spring, this should work. Alternatively the problem may lie inside the lock switch housing, which contains a very simple mechanism which slides the lock rod up and down. This can be unscrewed as well. As far as I can tell, the actual hinge assembly itself is a sealed unit and can't be opened, but hopefully, you won't have to.
Good luck,

Posted on Jun 25, 2009

  • 3 Answers

SOURCE: Jane Powertwin Pro Buggy Problems

To lock the front wheel there is a small black button that can be twisted. It is very stiff on my buggy but if you fiddle with it while the wheel is straight it will lock it.

Posted on Jul 28, 2009

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Need a Safety Clip for phil & teds Explorer - where would I get one from

I have a problem with my buggy how do I get it resolved?

Your first step is to contact your original place of purchase. The retailer has a great knowledge of our products and will be able to arrange a repair/replacement part where necessary.

If the product fails in the first year of ownership due to a manufacturing fault we will repair it free of charge. If it is not practical to repair it we will replace it.
If the product fails due to wear and tear, accident or negligence, or if it is outside the warranty period, we will happily repair it for a reasonable charge. Please note as outlined in your instruction booklet the customer is responsible for freight charges if the product is required to be sent to our repair agent.

Regal + Lager
1100 Cobb Place Blvd
Kennesaw GA 30144
Tel: 770-955-5060
Fax: 770-955-1997

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