Question about HP ScanJet 3500C Flatbed Scanner

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Unable to launch

When I double click the HP Diretcor icon in order to start the scanner it won't launch

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Reinstall

Posted on Jun 15, 2009

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3 Answers

Cant get the scanner software to work


Try reinstalling the software using the drivers from HP.com. If you go to HP.com and type in the model number into their search bar it will usually pull the printer right up. Then select drivers and downloads and find the software using your operating system. Simply download and reinstall the software and it should work just fine.

Mar 01, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I have HP7410. When I loaded to my laptop after desktop died, I keep getting HP Imaging device not found when I try to go into it to scan photo. Printer works. Laptop OS is VIsta


To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:
  1. Click the Windows Vista (c01319360.gif ) icon, click All Programs , and then click Windows Photo Gallery .
  2. Click File , and then click Import From Camera or Scanner .
  3. Click Import , and then click Scan .

To scan a document using Paint in Windows Vista, follow these steps:
  1. Click the Windows Vista (c01319360.gif ) icon, click All Programs , click Accessories , and then click Paint .
  2. Click File , and then click Import From Camera or Scanner .
  3. Make any desired setting changes, and then click Scan .

If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. The following scan options and file types are available when you scan with WIA drivers:
c02222409.gif If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English). Workaround Perform the following steps if you are unable to scan directly from HP Solution Center in Windows Vista.
  1. Click the Windows icon (c01319360.gif ), and then click Computer .
  2. Double-click Local Disc (C:) .
  3. Double-click Program Files .
  4. Double-click HP .
  5. Double-click Digital Imaging .
  6. Double-click Bin .
  7. Locate and double-click one of the following files. You will only have one to choose from.
    • Hpiscnapp.exe
    • Hpqscnvw.exe
    This will launch the HP Scan application.
  8. Select New Scan , and then change any desired settings to the scan.
  9. Click Accept to save the scan to the desired location.

Dec 27, 2010 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

HP Laser Jet 3055 is showing scanner error 6 and Comm. error 386, 232, & 388


This is due to a hardware failure, the scanner assembly and the formatter board will need to be replaced.

NVRAM INIT
1. Turn off the all-in-one
2. Press and hold down the * and enter buttons.
3. Continue to hold down the buttons while you turn on the all-in-one. Hold the buttons throughout the entire power-on sequence.
4. When Permanent Storage Init. appears on the control-panel display, release the buttons.
5. Allow the all-in-one to return to Ready before using it. storage init. appears, and then release the buttons.

if this does not work contact hp 1800-334-5144.

Al
Eliteprintersolutions@gmail.com

Jun 14, 2010 | Office Equipment & Supplies

2 Answers

Hp quickplay volume keeps coming up problem. it keeping popping up when am not using it on my laptop ??? anyone else had this problem? how can i fix it?


1. Go to Start Menu and open Ease of access.
2. Under ease of access open "Use text or visual alternatives for sounds"
3. Uncheck "Turn on visual notifications for sounds (sound sentry)".
4. Click Apply and Save

OR

To set your Quick Launch preferences, follow the steps below.
Click Start , type quick into the search field, and then select HP Quick Launch Buttons from the list to open the HP Quick Launch Buttons window.
Alternately, double-click the Quick Launch icon in the system tray to open the HP Quick Launch Buttons window.
Click the Preferences tab, if it is not already selected.
Select or deselect the checkbox(es) to set your personal preferences, click Apply , and then OK

Apr 04, 2010 | HP Pavilion dv7-1130us laptop

1 Answer

I have a problem with my webcam sound. I recorded my assignment speech and when i try to listen to the speech, there was no sound coming out from the webcam. i tried everything and nothing worked. Can you...


Hi chinonsobeau,

First off, you to list the model number of your HP web Cam, as well as your OS, and the software you using to record your sound. I will assume that you have Quickplay which HP ususally send out with their web cams.

To access QuickPlay, just press the "blue QuickPlay button" next to the power button. If it doesn't load QuickPlay, just do "Start" - "All Programs" - then you will see QuickPlay listed there. If you still can't find it just do a search, you will find the short-cut. If you still don't find it, then HERE is a place you can download it and use it. It also has instruction on how to use it.

Or sometimes HP sends out Cheese, another camera software. You can download that HERE.

These are the instructions for QuickPlay:

Once launched QuickPlay, click on the 2nd icon from left (between DVD and TV icon), then double-click on "HP Pavilion WebCam" from the left side panel, then you will see the blue LED light lit and you should see yourself on the screen. (Double-click "yourself" to enlarge image)

To take a picture or record video, just press the corresponding buttons on the top. (the red circle icon is for recording video (press "Stop" icon to stop recording), the camera icon is for, well, camera)
Videos and pictures are saved at:
Pictures -- C:\Users\Public\Pictures\My Snapshots
Videos -- C:\Users\Public\Videos\HP Webcam


I'm less familiar with Cheese, so I'll give you their website HERE to go to their support and they can guide you through their program.

Anyway, I hope this helps,

Don't forget to leave a raing,

Thanks

Mark



To access QuickPlay, just press the "blue QuickPlay button" next to the power button. If it doesn't load QuickPlay, just do "Start" - "All Programs" - then you will see QuickPlay listed there. If you still can't find it just do a search, you will find the short-cut.

Once launched QuickPlay, click on the 2nd icon from left (between DVD and TV icon), then double-click on "HP Pavilion WebCam" from the left side panel, then you will see the blue LED light lit and you should see yourself on the screen. (Double-click "yourself" to enlarge image)

To take a picture or record video, just press the corresponding buttons on the top. (the red circle icon is for recording video (press "Stop" icon to stop recording), the camera icon is for, well, camera)
Videos and pictures are saved at:
Pictures -- C:\Users\Public\Pictures\My Snapshots
Videos -- C:\Users\Public\Videos\HP Webcam user_offline.gif
To access QuickPlay, just press the "blue QuickPlay button" next to the power button. If it doesn't load QuickPlay, just do "Start" - "All Programs" - then you will see QuickPlay listed there. If you still can't find it just do a search, you will find the short-cut.

Once launched QuickPlay, click on the 2nd icon from left (between DVD and TV icon), then double-click on "HP Pavilion WebCam" from the left side panel, then you will see the blue LED light lit and you should see yourself on the screen. (Double-click "yourself" to enlarge image)

To take a picture or record video, just press the corresponding buttons on the top. (the red circle icon is for recording video (press "Stop" icon to stop recording), the camera icon is for, well, camera)
Videos and pictures are saved at:
Pictures -- C:\Users\Public\Pictures\My Snapshots
Videos -- C:\Users\Public\Videos\HP Webcam user_offline.gif

Oct 11, 2009 | HP Computers & Internet

1 Answer

How do I scan a document from HP Photosmart?


Follow thes below steps to scan to PC and save it without using HP software.

WIndows XP:

1. === Scanning with Paint: ===

1. Click the Start (Windows) icon.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.


Windows Vista:

1.Click the Start (Windows) icon.
2. Click All Programs.
3. Click Windows Photo Gallery.
4. Click File and then click Import From Scanner or Camera.
5. Click Import.
6. Click Scan.

Oct 07, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

SCANNER ERROR 5


Right click on the Windows Icon in the bottom left hand corner of your computer (same as the start button for other features with a left click)

Click on Explore

Find and click on Program files

Find and click on HP folder or Hewlett Packard Folder

Find and Click on Digital Imaging Folder

Double Click on BIN folder

Find the following file: hpqscnvw

Double click on that file (hpqscnvw)

Your HP scanning feature should open

I am thinking I may just create a shortcut of this and launch from that instead of HP solutions center if HP cannot fix this issue.

Let me know if this works for you.

if yes rate me

Jul 01, 2009 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

HP 1410v all-in-one scanner won't work


Please follow the steps given below to scan from other applications.

Windows XP:
==========

Scanning from Microsoft Paint:
======================
1. Click Start, click All Programs, click Accessories,
and then click Paint.
2. Click File and then click From Scanner or Camera.
If this option is not available, Please let me know.
3. If more than one image source is connected, select the
HP all-in-one product and click Next. The scanning software
will appear. Preview the image by selecting Preview,
or click "Scan" to scan the image directly into Paint.
4. The image will open in paint for editing and/or saving.

Using Windows Image Acquisition (WIA)
=============================
Verify that the all-in-one product power is turned on and the printer cable is properly connected.
1. Click Start.
2. Click Control panel.
3. Click Scanner and Camera Wizard.
Follow the Scanner and Camera Wizard instructions to scan images to the computer.
If it is possible to scan from any of the above methods, try to scan from HP schortcut File and get back to me with the results.

Scan Shortcut:
===========
1. Search for the file hpqscnvw.exe
2. File should be available in the following location
C:/Program files/HP/Digital Imaging/Bin folder
3. Create a shortcut on the desktop and double click the same
to activate the scanner and try scanning.

Windows Vista:
===========

Scanning with Windows Photo Gallery
====================================
1. Click the Start ( ) icon.
2. Click All Programs
3. Click Windows Photo Gallery
4. Click File and then click Import From Scanner or Camera
5. Click Import
6. Click Scan

Scanning with Windows Fax and Scanning
=======================================
NOTE: This feature works only with Windows Vista Ultimate,
Windows Vista Business, and Windows Vista Enterprise.
1. Click the Start () icon.
2. Click All Programs.
3. Click Windows Fax and Scanning.
4. Click New Scan.
5. Click File and then click Scan.

Scanning with Paint
====================
1. Click Windows.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.

Scanning from Shortcut File
============================
* Click on the Windows logo to access the start menu.
* Click on Computer.
* Double click on C:\drive icon.
* Double click on Program Files folder.
* Double click on Hewlett Packard or HP folder.
* Double click on Digital Imaging folder.
* Double click on the bin folder.
* Locate the hpqscnvw.exe file and double click on it.

Vishwanath V U

May 19, 2009 | HP PSC 1410v All-in-One Printer

1 Answer

Scanning


Try using the scan program provided by Hp already installed in your computer.
Double click on "My PC" select the OfficeJet scanner icon and do a the right click, and then order to a scan.

Oct 27, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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