Question about Canon CLC 4000 Copier

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Getting magenta developer on the output sheet

If i print 100 for example i get 1 page or 2 Magenta the whole page magenta but it have developer and toner on the paper, I Shut down the copier and sometimes the problem goes away. Ihave already change the developer unit, the developer(magenta) make the adjustments, change the drum, and even change the wire of the corona. (not the grid). but im getting out of ideas. i know the developer its transfering to the paper but dont know why.. any advice?

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 23 Answers

SOURCE: Canon Imagerunner c3200 copier problem

Sound to me like a drum problem, try replacing it and it should work after u do..

Posted on Nov 28, 2007

  • 1294 Answers

SOURCE: prints with magenta wide lines

Your magenta imaging unit life finish,need must be change the imaging unit.

Posted on Feb 28, 2013

  • 1294 Answers

SOURCE: how to clean the magenta toner out of the drum unit

Change the magenta image unit,your image unit life end,

Posted on Mar 02, 2013

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1 Answer

KONICA MINOLTA BIZHUB C250 Printed only magenta


Does the demo page do the same? Mite have image control board failure. And electrical storms on a good surge protector not a Ace hardware 19.99 special, of course nothing against Ace Hardware :). Could also be a High Voltage board failure. Meter count page OK print out.

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Cyan ATC sensor failure. Error code 14. I replaced developer and did ATC sensor setup. Still having issue.


Yellow ATC Sensor Failure,Code12
Magenta ATC Sensor Failure,Code13
Cyan ATC Sensor Failure,Code14
The ATC Sensor detects an insufficient amount of developer.

Note
If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault (see pg.6-20) is performed.

Troubleshooting Procedure
Step Actions and Questions Yes No 1 Is the problem toner and/or developer empty. Replace the toner or developer. Go to step 2. 2 Is the ATC sensor clean and free of dust, toner or any other contaminates? Go to step3. Clean the ATC sensor. 3 1.Check the ATC sensor wiring harness Yellow=P/J129
Magenta=P/J130 Cyan=P/J131
2.Is the wiring harness or the sensor defective? Replace the ATC Sensor and/or wiring harness. Go to step 4. 4 1.Remove the Rear Cover and RearShield.
2.Measure the voltage at...Yellow=P405B3 Magenta=P405B8 Cyan=P405A10
on the engine control board.
3.Is the voltage between+1 and
+3VDC? Replace the engine control board. Go to step 5. 5 1.Measure the voltage at...Yellow=P405B14 Magenta=P405B11 Cyan=P405A11
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2.Is the voltage+5VDC? Replace the engine control board. Go to step 6. 6
1.Measure the voltage at...Yellow=P405B2 Magenta=P405B9 Cyan=P405A9
on the engine control board.
2.Is the voltage 0VDC? Replace the engine control board.
Go to step7.
7
1.Remove the Imaging Unit Plate cover.
2.Inspect the wiring harness between the engine control board and the developer housing assembly.
3.Is the wiring harness defective? Replace the wiring harness.
Replace the ATC Sensor.
8
Run approximately 10 pages of the solid fill full-page prints for this color to ensure the error is cleared.


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1 Answer

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Step 1:

Print out about 10 blank (all white) sheets and see if the spots clean off.

Step 2:

Check to see if the toner is Dell type brand, if not try installing Dell brand and run 10 blank copies then run color test print using menu key.
Press menu, press arrow down key till 'print reports' is displayed, Press 'check key' then press down key till 'color test print' Press check key to print color copy.

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try printing the Supplies Status Page and the DEMO page. if no magenta on either page, then it sounds like the scanner assembly is dirty. this is the lowest position scanner; it can be partially seen from inside the cartridge cavity. Typically a 1-1/2 (ish) hour repair.

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1 Answer

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Hi there! The blue color is becoming violet because the Cyan and the Magenta toners are not getting mixed in the proper 100:100 ratio (100% Magenta and 100% Cyan make CMYK Blue). Since the print is violet, the culprit is the Cyan toner. Now, first, get the Cyan Developer Assy checked if there is enough developer in it. If no, get it refilled by a proper tech and manually mix about 50 grams of the Cyan Toner with the developer. Also get the tech to check the trimmer gap on the Developer Assy with a metering gauge. If yes, next check the Cyan dispenser motor located on the backside of the Toner Housing Assy. It is probably broken and not dispensing any toner to the Cyan Developer Assy . Additionally, check for the Cyan Dispenser Auger blockage or jam. It is located under the Cyan Toner Cartridge in the Toner Housing Assy and also check the auger under the Cyan Developer Assy. After sorting these out, you should get proper CMYK blue from the 10th or 12th page once you resume printing.Let me know. Regards

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1 Answer

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The magenta developer is bad.

The developer drive on this printer rotates in both a clockwise and a counter clockwise direction to turn the developers.

When printing black, ( i cant remember which direction it turns, ) only the black developer turns.

When printing color, the developer drive turns the opposite direction, engaging ALL 4 developers.

( the developers are the multi colored bars you see when you remove the image drum unit.)

This is why you do not get the pink output when printing only black.

your choices are to set the printer to only print black and white. ( you can do this in the printer properties for your print driver). or you will need to replace the magenta developer.

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1 Answer

When printing a red line appears about every 8mm through the all of the page i am useing a epson rx630 fred


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Jun 25, 2009 | Epson Office Equipment & Supplies

1 Answer

Prints black vertical line at bottom of page on every print. HP 8550gn


This should help -

Developer streak
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Repetitive defects troubleshooting
Repetitive defects are defects that occur in the same vertical position
on the page, but not necessarily on every page. Most repetitive
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indicated by the positioning of the defect on the page:
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 charging roller (at 44 mm)—see additional information under
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 cleaning roller (at 56 mm)
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 transfer drum (occurs once per 11-by-17 inch or A3-sized page,
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 fuser (at 150.5 mm)
 imaging drum (at 195 mm)
 transfer belt (at 222 mm)

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1 Answer

Dell 5100cn


deatech,

I am going to answer this even though there was no reply to my clarification report.

No, it is not a HVPS problem. This is a magenta developer problem. The magenta developer for some reason has the highest failure rate of all the developers, including black. Perhaps because there are more shades of magenta in color prints.

Since you changed the toner, we can assume you are not out of magenta, but it is possible that you did not run a developer cleaning in the maintenance mode on the magenta developer.

If the magenta toner had been allowed to run out all of the way, a developer cleaning would allow the toner auger to move fresh toner from the toner dispenser, through the feed tube, into the developer.

If you have run the developer cleaning, and you can see that there is magena toner on the magenta developer ( for clarification, the developers are located behind the imaging drum. remove the drum to expose the 4 developers ), then the developer itself is defective.

Good luck.

Cory

May 05, 2008 | Dell 5100cn Laser Printer

3 Answers

Magenta colour comes through on all prints right across the page, it is faded but is still clearly there. I can temporarily fix problem by using the printer menu to clean the magenta developer, but it...


We have over 50 of these printers and a few have had the magenta bleeding problem. On everyone of them the problem was corrected by going to the clean developer function under Maintenence from the Menu and choosing to clean the magenta color. Usually have to run it a couple times but it has always corrected the problem so far.

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