Question about HP DesignJet 5500PS InkJet Printer
The carriage does not accept one or more of the printheads. Typical causes are dirty contacts on the printheads or carriage, defective printhead(s), or a defective carriage.
If parts are replaced or fixed in any of the steps listed below, attempt to verify printer functionality by turning the printer on and printing internal test prints. If functionality is verified, no additional parts should be replaced.
NOTE: If the printhead error icon is a question mark, each printhead will have to be tested separately, as the printer is not sure which printhead is causing the problem.
Posted on Mar 25, 2014
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Posted on Jan 02, 2017
try this link : I followed the directions and fixed the problem. the instructions that came with the new printhead weren't really complete.
Here's essentially all I did for my fix - Opened the printer top, turned the printer off. Removed the "bad" printhead, cleaned the metal contacts on the printhead and printer with windex. Closed the printer. Turned it on. waited for it to reset. Opened the printer. Turned the printer off again. Installed the printhead. Closed the lid. Plugged the printer in again. When it was ready I accessed the HP toolbox and alligned the printheads and cleaned the printheads. It worked. Here's a link with photos.
Posted on May 01, 2009
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Did you use third party carts?
If yes, buy original brother ink carts and do the cleaning cycle again. If you are lucky the printhead isnt clogged due to the third party ink which has not the additives and glycerin needed for the printhead to run without probs.
In case the head is clogged there is nothing more what you can do. Sorry! A replacement might costs more than a new mfc 440cn!
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