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Its likely that the tube that supplies the steam to the mop is clogged. you will need to disassemble the mop part and find that tube then push a wire up there to clear it out. Then turn the unit on and keep trying to clear with wire, you may want to wear a glove in case a sudden puff of steam comes out. This problem is common it happens because when you evaporate the water, any dissolved solids drop out onto surfaces inside the unit and make the clogs. The 'Motor' is real hot because the unit is making steam but it can't get out!
see this causes, and use the common sense God bless you nspect your steam cleaner's belts for loss or damage. Damaged belts can
cause the brushes to stop rolling or the spray mechanism to stop
functioning. To fix a damaged pump or brush belt, first unplug the steam
cleaner. Refer to the user's manual to determine the specific location
of each belt. Order a new belt directly from the manufacturer's website,
or from a local home improvement store, if necessary.