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There is an intake port and an exhuast port on your Coleman quick pump. To determine and differentiate you need to turn it on and the one that is blowing air out is the exhaust that you would use to inflate the mattress. That leaves you with one other orifice that is taking air into the pump body. If you put your finger over that one it will suck down like a vacuum cleaner hose. That is the one that you want to attach the plastic adaptor nozzle to, and then hold the nozzle on the fill port of the air mattress. It will come down and into a vacuum state when it is all the way exhausted. Once completely deflated, they are much easier to fold back up and stow away. If you're at home and own a vacuum cleaner with a hose, save the batteries on your pump and use the vacuum cleaner. It will take about thirty seconds with that. Good luck with that.
most likely if you pump is not working, the intake must be clogged preventing air from passing and cooling the pump. That's how pumps and things like hair dryer short out. Or something could be blocking the fan from starting.even the power cord could be bad, I would check those things and go from their.
If you feel like you can handle it you might try opening up the pump case to actually see the problem area. My guess is either the on/off switch is faulty or, if the motor is burned out, it just won't turn. THere may be brushes in the motor that could be replaced but all of this is speculation until you have a look-see.
Remove any excess air from mattress - slide forearm or broom handle from the head of the bed toward the fill hole to move air pocket
Attach the heavy duty hose to the hose valve coupling, connect to the waterbed mattress and other end to the pump intake side. Be sure to include O-rings. Gently push the coupling deep into the mattress.
Attach garden hose to the discharge side of the pump, this hose goes to a tub, or a deep sink.
Plug in the pump. When it starts it should have a low whirring sound, not a high whiny one. If water is not pumping immediately unplug the motor and check hose connections for tightness, verify there is no air in the mattress.
As the pump removes the water, be sure the hose valve coupling at the mattress is pushed down in the mattress to maintain suction. Heavy phone books or other like items will help maintain proper position deep in the mattress.
Keep pumping the water out and continuing to maintain the hose valve coupling position low in the mattress so it can keep pumping.
Do not leave the pump or the area until finished. A dry pump can burn up.
When the mattress is part way empty, you can place pillows under it at the head to help the water run downhill towards the hose valve coupling.
Continue pumping until water flow stops or pump changes sound. The more water you get out, the easier your mattress will be to handle.
If you are satisfied you have got as much water out as you can, remove the hose valve coupling and quickly replace the mattress seal and screw the cap on.
If the mattress is to be stored for a period of time, pour in a large bottle of waterbed conditioner into the mattress before you cap and seal the mattress.
We recommend rolling up the mattress from the head to the foot and carefully sliding one end into a wardrobe box. Another wardrobe box can be worked over the top of the mattress. Work one box into the other and seal both ends and tape the boxes together in the middle. You can now safely move the mattress.
If you don't get enough water out, the fiber layers can easily slide out of position during moving and you may not be able to get them back into position when you fill the bed.
Is it battery or electricity operated? You might need to replace the battery or hook it up to the right outlet. Follow the instructions in inserting it to the hole. Make sure you press the deflate button and not the inflate button.
If the pump device is really not working, you can temporarily manually deflate the air bed by unhooking the air release nozzle. Press it slightly to allow the mattress to deflate faster. Step on the mattress lightly to force air out a bit.