Question about SimpleTech SimpleDrive Pininfarina 320GB External USB 2.0 Hard Drive - Blue

1 Answer

Can't find simpletech on my computer - it was there, but it could not let me open it and would not shut off with the eject button to remove. Now my computer doesn't recognize it at all

It was recognized by my computer once, not I can't find it

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  • 2 more comments 
  • etrc_new Apr 22, 2014

    Hi travlr99_1, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box? When you connect it, is there any activity or changes at the bottom right of your screen ? There are various ways in which your computer signifies recognition of a USB device. Have you tried other USB ports, or even a different computer ?
    22.April.2014

  • travlr99_1 Apr 24, 2014

    I hear the "duh-duh" when I plug into the USB port. Nothing happens iiin the bottom right hand cornor.

  • travlr99_1 Apr 24, 2014

    I can find the simple drive in the devices and printer column of the start menu, but right click does not open it.

  • etrc_new Jan 18, 2015

    JEM' link cntains some good suggestons; also look at the suggested answers. Does the drive disappear from the Start menu wen the devive in not connected to the PC ?

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  • Master
  • 406 Answers

You can try going in the add / remove and uninstalling the program, then go into devices and remove from there as well. Also go to the folder it is still listed in and find the uninstall there. Delete all those to your recycle bin. Reboot twice! Then on the 2nd reboot, plug the external in and make sure it has power and is turned on. See if it reappears again.

On another site, this next bit is what someone else tried (the last one), see if that works for you.
Storage forum Simpledrive 1TB External HDD Problem

Posted on Jan 18, 2015

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6 Suggested Answers

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Randy V
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SOURCE: SimpleTech PininFarina external hard drive - site to download drivers

the hard drive you have is plug n play.
if windows does not recognize it, you may have to uninstall the hard drive.
right click your computer. click properties.
click on the "Hardware" tab. Click on "Device Manager".
open the category of "Disk Drives".
If you see your drive with a yellow exclamation point or a red "X", continue. If it does not, either it was dropped or its a faulty drive.
Right click your drive and click "Unistall". Click OK.
Now, unplug the drive and plug it in again.
it will install by itself.
Go to my computer and check that its there. If its not, you may have a bad drive. either send it for a new one (if still in warranty) or replace it.

Posted on Aug 12, 2008

  • 2 Answers

SOURCE: My simpletech signature driver 320 is not recognized by my PC

I had the same type of problem and found when I took the cover off that the harddrive worked loose from the plug. Pushed back into socket and reassembled, works great.

Posted on Mar 23, 2009

  • 1 Answer

SOURCE: computer does not recognize simpletech

I have a simpletech external drive that was working, but after i disconnect it unproperlly, i was getting the message <usb not recongnize>. I called simpletech, but customer service is ****, and anyway the drive inside is a hitahi, i have another simpletech and the drive inside is a western digital, whatever...
They told be to go to best buy to make a recover, so i called and they told me it s 250$, and if they cant do it, they will send it to a labotory witch cost 1700$, crazy ******* hein?
I red about getting drivers, putting the hdd in a fridge and much more stupid thing, BUT THE SOLUTION IS SIMPLE, OPEN THE CASE, UNDER THE ALLUMINIUM STICKER THERE IS 2 SCREWS, REMOVE THEM, OPEN THE CASE, TAKE THE HDD INSIDE OUT AND REMOVE THE ADAPTER CONNECTED TO THE HDD(WHERE YOU CONNECT THE USB CABLE) CAUSE THIS IS THE PART CAUSING THE PROBLEM, THE HARD DRIVE IS OK AND YOU DIDN T LOOSE NOTHING. So now what you can do is just buy a new case for laptop hard drive (with a new usb adapter included), or buy another simpleshit hdd and switch the adapter part or just buy an adapter to make your hdd an usb hdd and Voila, and after that i suggest you buy yourself a better hdd than simpleShit and make a new backup.

Posted on Jul 25, 2009

  • 788 Answers

SOURCE: simpletech 160gb

I would guess you are useing USB.
If correct, try a differant USB port.
The USB port you are useing may not be configured for USB2 speeds.

Posted on Sep 21, 2009

  • 4 Answers

SOURCE: Six month old Simpletech 500 GB ext. drive not recognized

I had the exact same problem. Solved by removing Simpletech drive from the 'flashy-box'. Unplugged drive from internals and threw the 'Pinnaferrina' case away and installed it on my motherboards extra sata plugin site (if it has one). If you open your computer case it should be labled on the Motherboeard as such. Mine has four. On the first attempt when I started the computer i Had no OS system showing on first boot-up. Shut off computer and power and shifted SATA (RED Cable) to another Sata plug on Motherboard and it booted right up and I had the drive back. You will need a longer Sata cable than the attached to the Simpletech drive and a power cable that matches the one on the Simletech . Forget looking for the drivers on the net and the Simpletech web site was no use.

Posted on Nov 02, 2009

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Six month old Simpletech 500 GB ext. drive not recognized


I had the exact same problem. Solved by removing Simpletech drive from the 'flashy-box'. Unplugged drive from internals and threw the 'Pinnaferrina' case away and installed it on my motherboards extra sata plugin site (if it has one). If you open your computer case it should be labled on the Motherboeard as such. Mine has four. On the first attempt when I started the computer i Had no OS system showing on first boot-up. Shut off computer and power and shifted SATA (RED Cable) to another Sata plug on Motherboard and it booted right up and I had the drive back. You will need a longer Sata cable than the attached to the Simpletech drive and a power cable that matches the one on the Simletech . Forget looking for the drivers on the net and the Simpletech web site was no use.

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  • If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
  • Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
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  • Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
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  • Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
  • Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
  • Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. )
  • If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.

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